Senior Salesforce Architect

Who we areWe’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day.

Join us!

What the Sr. Salesforce Architect does at Worldwide The Senior Salesforce Architect serves as the enterprise design authority and technical owner for the Salesforce platform and its tightly coupled Certinia ecosystem, responsible for evolving the commercial technology stack to support the Sales, Marketing, and Sales Operations organizations. This role provides architectural leadership across the lead-to-cash and opportunity-to-project life cycles, ensuring Salesforce solutions are scalable, secure, maintainable, and aligned to measurable business outcomes while integrating reliably with the broader enterprise application and data landscape.

The Senior Salesforce Architect partners closely with the IT Commercial Business Partner as the primary technology advisor to the Sales Operations team and with the Certinia system team on shared objects, integration patterns, and data flows that span Customer Relationship Management (CRM), Professional Services Automation (PSA), and the enterprise data warehouse. This role owns the multi-year Salesforce roadmap and sets enterprise development standards for Apex, Lightning Web Components, JavaScript, Platform Events, and Flows.

It embeds AI-driven capabilities, including Agentforce, Einstein, Data Cloud, and emerging generative AI, into the commercial technology stack while managing the product backlog, overseeing service desk support, and providing direct leadership to a team of administrators and developers. Success in this role requires deep expertise in Salesforce platform architecture, strong working knowledge of Certinia, command of commercial processes, fluency in AI-driven platform capabilities, and the ability to translate complex business challenges into governed, high-impact technology solutions within a complex, global enterprise environment.

What you will do Serve as the enterprise design authority and lead technical architect for the Salesforce platform, defining the end-to-end technical architecture, governing development standards, and owning the multi-year roadmap aligned to commercial strategy

Partner closely with the Certinia system team on shared objects, data models, integration patterns, and automation to ensure a seamless end-to-end architecture across the opportunity-to-project and quote-to-cash life cycles, maintaining expert-level understanding of both platforms' data models, security, and governor limits

Work hand-in-hand with Sales Operations and the IT Commercial Business Partner, translating commercial priorities into actionable platform solutions, and…