Cross-Functional Ops Coordinator: Planning & Warehouse

Job Summary

This role provides flexible support across both Planning and Warehouse operations to ensure smooth day-to-day execution. The position is critical to maintaining continuity during periods of high workload, employee absences, and peak demand. The Operations Coordinator acts as a cross‑functional resource who helps bridge communication gaps, streamline material flow, ensure inventory accuracy, and align operational priorities across departments.

Schedule:

M-F, 11:30am to 8pm

• Cross‑train in both planning and warehouse functions to provide operational flexibility across departments
• Support, order tracking, schedule updates, shipping, receiving, staging, and documentation as needed
• Coordinate with teams to ensure timely material flow and production readiness
• Monitor backlogs, requests, NCRs, and urgent matters to help prevent production delays.
• Support during PTO, staffing shortages, or busy operational times.
• Work in identifying, recommending, and supporting enhancements to manual processes and operational inefficiencies.
• Assist with inventory management, cycle counts, inventory reconciliation, and system accuracy. While performing system audits and investigating inventory discrepancies or transaction errors in ERP/WMS systems
• Support the processing of transfer orders and material requests while ensuring FIFO practices and proper inventory rotation.
• Verify accuracy of inventory transactions, labels, lot/batch information, and documentation
• Communicate updates and priorities to cross‑functional teams, including Customer Service, QC, Manufacturing, and Procurement
• Support with daily operational meetings by delivering status updates on material availability, shipping priorities, and planning issues.
• Assist in coordinating urgent or high‑priority orders to guarantee timely shipment and ongoing production support.
• Help in creating reports on inventory, shipping status, planning metrics, or operational performance.
• Ensure adherence to company procedures, safety standards, and quality system expectations.
• Support leadership in executing special projects, operational changes, and assigned implementation tasks. Engage in ongoing improvement initiatives and process standardization efforts.

• High school diploma or equivalent required
• 1–3 years of experience in warehouse, planning, logistics, manufacturing, or supply chain operations
• Experience with ERP/WMS systems in an operational environment
• Experience supporting cross‑functional teams in a fast‑paced environment

• Associate degree in Supply Chain, Business, Operations, or related field preferred
• Experience in medical devices, manufacturing, or regulated environments preferred
• SAP experience preferred
• Experience with inventory control, production planning, shipping, or warehouse coordination
• Previous experience supporting continuous improvement initiatives or process optimization

• Strong organizational and multitasking abilities
• Ability to prioritize and manage changing operational demands
• Strong communication and interpersonal skills
• Detail‑oriented with strong accuracy and follow-through
• Proficient in Microsoft Office, especially Excel and Outlook
• Ability to work independently and collaboratively across departments
• Basic analytical and problem‑solving skills
• Comfortable learning and navigating ERP/WMS systems
• Ability to adapt quickly and support multiple operational functions
• Strong sense of urgency and accountability

• Able to stand and walk for extended periods throughout the workday
• Capable of lifting, moving, or carrying between 25 and 50 pounds as required.
• Ability to bend, reach, push, pull, and perform repetitive movements.
• Comfortable operating around warehouse equipment and material handling activities
• Proficiency in using computers, scanners, and standard office equipment regularly
• Capability to work flexible hours to support during peak periods or staffing shortages when operational needs arise.