Supply Chain Associate-Shipping and Receiving

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Location: Duke University Hospital | 2301 Erwin Rd, Durham, NC 27710

Service Line: Shipping & Receiving

• 10:00 AM – 6:30 PM
• 12:00 PM – 8:30 PM
• 2:00 PM – 10:30 PM
• Must be flexible to work weekends as needed

Perform critical daily operations focused on the shipping and receiving of hospital merchandise, computerized order entry, and the distribution of supplies and equipment. The ideal candidate will maintain rigorous inventory management processes on the loading dock and in the stockroom, ensuring accurate receipt of goods, prompt delivery to purchasers, and the seamless processing of outbound shipments.

Level 1 staff are essential to the daily flow of goods into and out of the hospital.

Responsibilities include:

• Accept and sign for daily deliveries from distributors and vendors at the loading dock.
• Inspect incoming shipments for accuracy and damage, enter Goods Receipts into SAP, and file all packing slips.
• Immediately report any identified shipment discrepancies to onsite Supply Chain management.
• Transport shipments from the loading dock to the stockroom and ensure prompt delivery of packages to the appropriate purchasers.
• Prepare, package, and ship out Vendor Returns, ensuring proper rotation of stock in all areas.
• Deliver non-supply items (e.g., medical gas, linen) in a timely manner when specified.

• Move and accurately stock received supplies to appropriate shelving locations once the receiving process is complete.
• Use Supply Chain technologies (Pyxis and SAP) to precisely document the movement of goods.
• Perform regular cycle counts and participate in mid-year and year-end inventory counts to ensure accurate stock levels.
• Check expiration dates on supplies regularly; document and discard expired products.
• Ensure all STAT orders are completed according to specified Service Level Agreements (SLAs).

• Demonstrate excellent customer service when interacting with end-users and purchasers regarding shipment statuses.
• Ensure the loading dock, stockrooms, and all Supply Chain work areas are clean, safe, and organized.
• Proactively provide recommendations on operational efficiency improvements to management.

Level 2 staff spend at least 50% of their time performing the advanced administrative and leadership functions below, in addition to all Level 1 responsibilities:

• Serve as the Subject Matter Expert (SME) for the TIMS module, specifically regarding receiving and documentation workflows.
• Effectively utilize the ERP system (SAP) to close out daily transactions, pull reports, and track difficult-to-find products.
• Access and utilize Vendormate for vendor management.
• Work directly with hospital departments and customers to help reconcile invoices and correct receiving errors.
• Pull EPIC and Pyxis reports, analyze supply data, and provide actionable recommendations to leadership.
• Participate in PERT, OR EDIT, and Value Analysis Team (VAT) discussions as assigned.

• Act as a mentor and preceptor to all Level 1 Supply Chain Associates; act as the back-up Team Lead when necessary.
• Work independently to complete all assigned tasks with minimal supervision from the Team Lead and Manager.
• Deliver, manage, and coordinate the shipment of supplies and…