Supply Chain Assistant

#Tech-Pro-Admin-01 Job Summary

Join our team in Durham, NC, a vibrant city known for its rich history, diverse culture, and thriving technology scene. As a Supply Chain Assistant, your primary goal is to ensure the seamless flow of materials and products across our global supply chain and internal daily operations. You will support the implementation and monitoring of supply chain strategies, ensuring timely delivery and alignment with business goals, thereby enhancing operational efficiency and customer satisfaction.

• Understand manufacturing supply chain processes and requirements for sorting products and staging orders for delivery to the production line.
• Assist in planning physical inventory.
• Communicate and resolve supply chain issues with internal product lines.
• Exercise overall ownership of managed accounts, serving as the bridge between customers and Factory, R&D, Support, Suppliers, etc.
• Oversee production and delivery schedules to meet customer requirements.
• Ensure customer satisfaction with timely deliveries.
• Perform material RMA to return defective materials to suppliers and assist with entering work order inputs for the production line.
• Plan required materials and purchase quantities to fulfill service line demand. Submit work orders using SAP, Excel, Microsoft Office 365, and internal systems, ensuring materials meet specifications, quality standards, and cost-efficiency.
• Work collaboratively on a team and independently on multiple high-priority projects.
• Demonstrate critical thinking and decision-making skills.
• Plan, schedule, coordinate, and expedite material issues/products to the production floor.
• Track effective inventory transaction management (in/out).

• Bachelor's degree in engineering, business management, information technology, marketing, or a related field.