Customs Supervisor

Salary Range: $65,000.00 to $90,000.00

Directs and coordinates activities of the CBC department to obtain optimum efficiency and excellence of operations and maximize profits by performing the following duties personally or through subordinate supervisors. The CBC Supervisor is responsible for the overall operational results of their team.

• Operational excellence
• Ensure customer satisfaction and retention
• Staff development and leadership
• Plans, develops and implements KPIs, and goals
• Directs preparation of directives to employees outline policy, program, or operations changes to be implemented
• Analyzes and organizes team operations and procedures such as personnel, information management, filing systems, and other administrative functions
• Maximizes team productivity through proficient use of appropriate software applications
• Research and develops resources that create timely and efficient workflow for the team
• Analyze data to monitor employee performance and plan improvements
• Evaluates Customs clearance problems, recommends and creates new solutions
• Establishes uniform correspondence procedures and style practices to avoid CBP penalties
• Ensures team follows procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
• Reviews clerical and client records to ensure completeness, accuracy, and timeliness
• Prepares activity reports for management analysis.
• Maintains routine contact with internal / external customers and outside vendors
• Direct and oversee activities of staff engaged in assigning tariff classifications and processing Customs entries
• Monitor / Audit operations to ensure compliance with US regulations and company policies.
• Will directly supervise up to 10 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Education and Experience:

• 3 to 5 years’ related experience and/or training. Advanced education is preferred.
• License for Customs Broker Preferred.

• Sound analytical skills
• Ability to multi-task and think outside of the box
• Excellence in Time-Management
• Intermediate-to-advanced skills in using Microsoft Excel, Word, and Power Point
• Experience with Cargo wise is preferred
• Proficient command of the English language.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in ( an almost limitless number of options ) or find your own path.

Join CEVA for a challenging and rewarding career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note:

Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as Linked In or via an official company email address: firstna We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

• Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term…