Supply Chain Team Lead-1st Shift

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At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of Duke Health's four hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Monday – Friday: 6:00 AM – 2:30 PM

Directly responsible for leading all day-to-day activities of the Supply Chain Associates (Levels 1 &
2). This includes driving process improvements, building relationships, establishing and monitoring performance expectations, and maintaining team morale. This position will help lead a team of 10–12 Supply Chain Associates.

Perform all Supply Chain Associate (Levels 1 and
2) job functions and responsibilities at an advanced level while serving as a mentor/preceptor to the staff.

Exhibit exceptional leadership by example while working alongside the Supply Chain Associates.

Demonstrate advanced knowledge and application of Inventory Management practices.

Identify and implement department improvements, including safety protocols, process flows, shelf spacing optimization, scheduling, FIFO rotations, cleaning schedules, and metric analysis.

Track daily output and staff performance; report on product outages and increased utilization.

Work closely with nursing floors/OR staff to perform all PAR maintenance functions, including making adjustments as needed with assistance from the Supply Chain Management Information Systems (SCMIS) team.

Manage employee job functions and schedule shifts to meet daily departmental demands.

Work with little or no supervision from the manager.

Plan and schedule the work of stockroom, warehouse, and receiving/dock personnel, ensuring proper distribution of assignments, adequate staffing, space, and facilities for the performance of tasks.

Maximize employee efficiencies across all shifts and schedules.

Manage the attendance of assigned staff, including documenting tardiness and PTO in the API system.

Direct assigned staff in the attainment of performance standards and evaluate performance; provide input regarding performance evaluations, hiring, and related personnel actions.

Meet regularly with department personnel, supply chain leadership, and customers to resolve issues of concern.

Assist with the development and management of EJRs and assist with the performance reviews of assigned staff.

Provide corrective action when necessary.

Serve in a preceptor role by coaching, teaching, and mentoring new employees.

Lead all day-to-day supply chain functions in the assigned area of responsibility, which may include receiving/dock, JIT/LUM inventory for Pyxis stations, PAR areas, warehouse, STAT room, and procedural areas.

Coordinate with Procurement to address backorders and manage appropriate actions and communication with the customer.

Coordinate with Procurement to keep staff and customers informed of the status of product conversions.

Review storage locations to ensure the proper rotation of time-sensitive items and proper location accuracy.

Lead the handling of incoming and outgoing shipments, ensuring appropriate entry of Goods Receipts and verification of merchandise.

Review shortages, overstock of merchandise, and damaged goods; resolve issues when possible.

Proactively inform management of supply and/or customer issues that cannot be resolved at the supervisory level.

Establish and maintain effective working relationships with clinical staff and external customers to promote efficient patient care.

Serve as the Subject Matter Expert (SME) related to supply chain functions, acting as the single point of contact for customers' supply chain needs.

Review MRP…