Deputy Director

Work. Serve. Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $136,211 - $204,328

Hours: Monday - Friday 7:00 a.m.

- 4:00 p.m. (Evenings and weekends as needed)

Location: In Office Only.

The newly created Environmental and Street Services is seeking an innovative, highly qualified, service‑oriented individual to lead the Engineering and Stormwater division of the newly created Environmental & Streets Services (E&SS) Department.

E&SS was created during a recent city‑wide reorganization, merging the former departments of Public Works, Solid Waste Management and a portion of Neighborhood Improvement Services into a new department that provides several public services. E&SS is tasked with providing engineering and stormwater infrastructure services, street and sidewalk maintenance, solid waste operations, GIS services, water quality management and stormwater billing operations.

The City of Durham’s E&SS Department is seeking a Deputy Director for the newly created Operations division within E&SS. The Operations division consists of Street Maintenance, Stormwater Maintenance, Solid Waste Collections, Waste Disposal and Recycling Center management, and a rapid response team for various nuisance issues.

As part of the Executive Team of E&SS, this role provides strategic leadership of various operational services. Some of these services include asphalt and concrete maintenance, stormwater system maintenance, project and contract management, management of the City’s waste disposal and recycling center, management of the City’s closed landfill, street sweeping operations, solid waste services, remediation of non‑compliant code enforcement cases, removal of graffiti and clean‑up of illegal dumpsites.

The Deputy Director will navigate the demands and increasing expectations placed on the E&SS Department and uphold high expectations and accountability of quality public service delivery. The department desires a visionary leader with the natural ability to anticipate and forecast the needs of their division, peers, and other stakeholders and be proactive in meeting those needs. The Deputy Director will demonstrate outstanding competencies in execution of daily public services, lead with a customer service focus, and effectively coordinate internally within the division/department, and with other City departments.

Proactive asset management efforts and budget forecasting will be needed to ensure that various services, programs, and projects are managed and recommended for funding at appropriate levels.

Overseeing a budget of approximately $42M+ and 200+ team members, the Deputy Director will be one of two Deputy Directors for the department. The Deputy Directors work collaboratively with the three Assistant Directors and Senior Technology Manager within E&SS to provide leadership, direction and support for all the services that the department provides. This position assists in the management and oversight of the daily operations and maintenance of City of Durham’s infrastructure (street, sidewalks, bridges and stormwater facilities) and is responsible for solid waste operations (residential collections, the waste disposal and recycling center, and closed landfill monitoring).

This position is also the department’s liaison and representative for emergency management operations with Durham County government and serves as the department’s lead in developing and maintaining the department’s Continuity of Operations Plan.

• Manages the implementation of internal operations for an assigned division; plans, coordinates, administers, and evaluates programs, projects, processes, procedures, systems, standards, and/or services; integrates operations and coordinates service areas, and ensures compliance with federal, state, and local laws, regulations, codes, and/or standards.
• Develops, implements, and evaluates policies, procedures, strategies and goals; maintains, updates, and ensures procedural compliance; researches, analyzes, and makes recommendations for business process improvements and cost effectiveness; and designs,…