Human Resource Supervisor; Army

Job Title

Human Resource Supervisor

Garrison Support Organization

Alternate Contract Manager

Exempt

Oversee all personnel administrative functions related to Garrison Support Organization (GSO) personnel processing, Reserve Component (RC) Transition Service Office (TSO) processing, Soldier Readiness Center personnel processing and Defense Enrollment Eligibility Reporting System (DEERS) processing.

• Ensure that all Performance Work Statement requirements are met for Task Area 5 (Human Resources) in accordance with applicable regulations and policies.
• Coordinate the level of effort for each work center and assign personnel, as needed.
• Review and approve Certificates of Release or Discharge from Active Duty (DD Form 214).
• Actively participate in planning meetings and progress reviews for future processing operations.
• Resolve customer complaints and answer questions regarding policies and procedures.
• Implement corporate and departmental policies, procedures, and service standards in conjunction with management.
• Maintain a high degree of confidentiality on all sensitive information for which this position has access.
• Train and instruct employees in job duties and company policies or arrange for training to be provided, emphasizing training, mentoring, assigning and evaluating work and performance.
• Interview and make recommendations for assigned vacant positions.
• Maintain attendance of employees and approve timesheets.
• Develop and implement unit work plans.
• Recommend training needs and evaluate staff performance.

Yes

• Must possess and maintain a SECRET security clearance.
• Must be able to operate a Personal Computer (PC) with a functional knowledge of Microsoft Office Applications (primarily Microsoft Word, Excel, Outlook, Power Point and Windows graphical user interface).
• Must demonstrate proficiency with multiple Army personnel‑related, web‑based systems, such as IPPS‑A, DEERS/RAPIDS, TRANSPROC and iPERMS.
• Must have a working knowledge of Army rank structure and military unit relationships (e.g., Company, Battalion, Brigade, Division, etc).
• Must be able to work under stressful conditions and be physically able to demonstrate the training/support tasks to standard.
• Must have appropriate qualifications, certification, and/or license under the requirements for the task area being performed under this contract prior to commencement of work.
• Demonstrate the ability to effectively communicate orally and in writing with peers, subordinates, supervisors, customers and outside agencies.
• Demonstrate the ability to provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Demonstrate the ability to develop specific goals and plans to prioritize, organize, and accomplish work.
• Possess a valid U.S. state driver's license.

At a minimum, possess a High School Diploma or GED Equivalent. Preferred associate’s degree or higher. Preferred minimum five years experience in military personnel processing duties. Preferred experience with applying personnel policy guidance for mobilization personnel processing.

Must be able to speak, read, write, and understand English. Ability to read, comprehend and explain instructions, letters, memos, emails and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to senior management, clients and other employees in the organization. Ability to effectively present information in one‑on‑one and group situations to customers, clients and other employees of the organization.

Ability to define problem, collect data, establish facts, draw valid conclusions and formulate a plan of action. Ability to organize work, define and solve problems, establish and manage priorities, collect data, establish facts and draw valid conclusions based on facts.

Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties and functions. While performing the duties of this job, the employee is regularly required to sit, talk, listen, walk and use staircases. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Duties are primarily performed in an office environment.