Global GTM AI & Automation Leader
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-12
Listing for:
Zendesk
Full Time
position Listed on 2026-08-12
Job specializations:
-
Management
Operations Management, Change Management, AI Business & Operations
Job Description & How to Apply Below
Zendesk seeks a Global Director of Sales Operations to redesign the GTM operating model, embed AI and automation, and drive measurable outcomes across the customer lifecycle. This hands-on leadership role blends strategy with execution, leading cross-functional transformation and building agentic workflows that scale.
You will own the GTM systems roadmap, partner with Sales, Marketing, Customer Success, Data, and IT, and lead a team of operations professionals delivering iterative, data-driven
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