Maintenance Manager

Research Triangle Park, North Carolina, United States

Jul 13, 2026

JLL empowers you to shape a brighter way
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Maintenance Manager will assist the Senior Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction.

• Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client
• Manages the work assignments for building technicians, vendors, and contractors.
• Assists with the development and implementation of the annual management plan for the buildings within the area.
• Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.
• Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.
• Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
• Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.
• Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regards to delivery of service, safety and compliance are followed.
• Operations Process Development / Management:
  Onboarding/offboarding/orientation, Space planning, Move management, Security systems (door control, cameras, visitor/contractor process), Environmental monitoring (Vaisala), Waste management (recycling, document destruction, composting, landfill, electronics, digital media), Video display systems, Laboratory resources (Lab coat, lab space management, audits, surplus equipment, compressed gases), Warehouse management and Meeting rooms and AV systems.
• Support client document management practices (Building drawings, Equipment M&O manuals, SOPs, Change control, Security procedures, EH&S procedures)
• Support project management activities of the client (Assist with project management, construction, Renovation, System implementation, Landscaping, Site security systems)

• 2+ years industry experience required either in the corporate environment, third party service provider, or as consultant
• Knows boilers, chillers, HVAC like the back of their hand
• Strong leadership & management skills
• Matrix manage both technical and administrative staff
• Proficient in MS programs such as Excel, PowerPoint, Outlook, and CMMS systems
• Exposure to GMP/GxP environments in a life sciences, food/beverage, cosmetics or related industry

Certified Facility Manager (CFM), Facility Management Professional (FMP), or similar professional certification

Experience with ISO, GMP, or other quality management systems relevant to pharmaceutical or biotechnology operations

Research Triangle Park, NC

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

On-site –Research Triangle Park, NC

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

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