Client Success & Service Delivery Lead
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-09-01
Listing for:
IBM
Full Time
position Listed on 2026-09-01
Job specializations:
-
Management
Client Relationship Management, IT Project Manager, Project & Program Management
Job Description & How to Apply Below
IBM is seeking a Client Service Manager to serve as the primary interface with clients, ensuring readiness and execution of contracted services and maintaining trusted relationships across engagements.
You will oversee service delivery, manage contract deliverables, track performance against SLAs, and develop action plans to improve service quality and client satisfaction, coordinating with IBM resources to meet contractual targets.
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