Recreation Operations Supervisor; Aquatics

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a realdifferencein the community you serve.

Hiring Range: $64,787.00 - $90,000.00/Annual

Work Day/

Hours:

Monday-Friday 8:30 pm-5:30 pm, with some evenings and weekends required

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation;

rejuvenating health and wellness; enhancing quality of life and sustaining social equity.

This position is devoted to providing aquatics programming and activities as well as management of aquatics facilities. Incumbents provide supervision of recreation programs, multiple operational areas of aquatics facilities, and may also serve as manager on duty for general recreation facilities. Incumbents are responsible for overseeing program administration and implementation as well as full- and part-time staff. Decision-making includes providing input into management objectives, establishing work goals and objectives of a unit to carry out management direction, and selecting the method to address a problem or issue, subject to the constraints established by management objectives and direction.

An incumbent is responsible for coordinating recreation and leisure activities for the City and surrounding communities including managing facilities; developing, implementing and managing programs; arranging and assisting with special events; supervising personnel; managing programs; creating community partnerships; interacting with community organizations; leading projects; monitoring project budgets; securing equipment; contracting vendors, entertainment and equipment; working with volunteers and community organizations; developing joint ventures with outside agencies;

and serving on community-based committees.

Supervises support staff including conducting performance evaluations, coordinating training, and implementing hiring, and discipline and termination procedures.

• Coordinates an assigned recreation programming area including planning, prioritizing, developing, implementing, evaluating, and promoting programs and events; develops and implements project plans, goals, objectives, and operational strategies; supervises staff, including planning, assigning, and evaluating work, training and coaching; ensures adequate staffing levels; attends and facilitates meetings; and ensures recreation programming and facility safety, operational efficiency, and compliance with applicable regulations, policies, and procedures.
• Administers program, event, and/or project budgets; monitors expenditures; prepares cost estimates; researches and analyzes financial and related data; and makes budget recommendations.
• Manages recreation facilities including coordinating facility usage and scheduling; assesses program, project, and event needs; monitors inventories; oversees equipment safety and inspections; determines replacement and purchasing needs; coordinates purchase and equipment installation; and ensures compliance with applicable regulations, policies, and procedures.
• Prepares, reviews and maintains reports, records, promotional materials, and other documentation; reviews proposals; maintains databases; researches and analyzes information; develops and makes recommendations; and reviews work to ensure accuracy and completeness.
• Provides customer service; collaborates with community organizations, residents, volunteers, vendors, and City departments or external agencies; serves on community committees; establishes partnerships; investigates complaints and resolves escalated customer services issues; provides facility tours; develops materials to promote programs and events; and executes marketing plans and promotion of programs and facility use.

• Supervisory principles, practices and techniques (based on assignment).
• Techniques and methods for organizing, prioritizing, assigning and monitoring work (based on assignment).
• Recreation programming and facility management.
• Community engagement principles.
• Practices and methods of coaching and leading the work of others (based on assignment).
• Principles and practices of program administration and management.
• Principles and…