Customer Service Project Manager – Data Centers

Job

524096

Posted since

28-Sep-2026

Organization

Smart Infrastructure

Field of work

Project Management

Company

Experienced Professional

Job type

Full-time

Remote only

Employment type

Permanent

• United States of America

At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We strive to transform the everyday for our customers, employees, and society by:

• Trusting and empowering our leaders to act as owners, directing their teams, and innovating to succeed.
• Communicating openly and honestly to learn from our failures and celebrate our successes.
• Recognizing individual and team achievements frequently
• Our focus on investment in our team members, offering a wide variety of internal and external development opportunities.
• Our commitment to diversity, equity, and inclusion

Transform the everyday with us!

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrow’s power grid!

As a CS Project Manager, you will be responsible for the successful execution of projects, from project initiation through final closeout. You will work in a matrix style organization requiring excellent coordination skills and the ability to manage competing priorities. Headquartered in Wendell, NC, the EA PMO executes a diverse portfolio of projects, and this position will be focused on service solutions within our Customer Services business.

This role comes with ample opportunities for growth, reflective of Siemens mission to empower people with a growth mindset. As a customer facing team, we keep customer satisfaction at the forefront as we manage large projects in a fast-paced environment.

• Project Management:
  
  Manage projects from inception to completion,ensuring safety,budget,schedule,quality,and performance objectives are met.
• Communication & Stakeholder Management:
  
  Communicate effectively with team members,stakeholders,and management,providing regular updates and managing customer expectations throughout the project lifecycle.
• Resource Management:
  
  Identify,assign,and manage project resources,including engineering,field personnel,vendors,and 3rd-party services.
• Risk Management:
  
  Proactively identify project risks,develop mitigation strategies,and monitor/control 3rd-party vendors to ensure contract adherence.
• Financial Leadership:
  
  Track project budget,schedule completion,and perform monthly revenue forecasting.
• Contract Management:
  
  Review and understand contractual obligations,manage change orders,and participate in vendor negotiations.
• Quality & Process Improvement:
  
  Develop project execution plans like quality & testing plans,schedules,and risk registers.
  
  Implement recovery plans to address performance issues.
• Collaboration & Relationship Building:
  
  Collaborate with internal/external teams and clients to develop site schedules,maintain client relationships,and provide "Lessons Learned" feedback to improve project offerings.

• Bachelor’s Degree or equivalent combination of education and experience.
• 7+ years of direct service project management experience.
• 7+ years of written and verbal communication skills, to…