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Hybrid Call Center Manager — Insurance Operations Leader

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Piper Companies
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Operations Management, Project & Program Management, Healthcare Management
Salary/Wage Range or Industry Benchmark: 75000 - 100000 USD Yearly USD 75000.00 100000.00 YEAR
Job Description & How to Apply Below

Piper Companies is seeking a Call/Contact Center Manager to lead a growing insurance and financial services team in Durham, NC. This onsite role requires three days per week in the Durham office and offers a comprehensive benefits package with relocation assistance.

The Manager will oversee multiple departments, coach leaders, implement process improvements, and develop key performance metrics to ensure high-quality client experiences and operational excellence.

We are looking to fill the Hybrid Call Center Manager — Insurance Operations Leader position at Piper Companies in Durham, NC, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Hybrid Call Center Manager — Insurance Operations Leader role at Piper Companies, based in Durham, NC, United States.

The Hybrid Call Center Manager — Insurance Operations Leader role at Piper Companies is now open for applications in Durham, NC, United States.

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