Product Manager II

About The Company MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement.

MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection—connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners.

Job Type Full-time

The Product Manager II drives product strategy and execution for assigned product lines and indications, ensuring alignment with business goals and customer needs. This role leads both project-based and topic-specific initiatives—particularly related to surgical products—while partnering closely with fellow Product Managers and Marketing to shape messaging, communications, and supporting assets. The position requires developing deep product expertise, supporting internal and external stakeholders, monitoring product performance through key KPIs, and conducting market research to gather insights that guide prioritization and product decisions.

• Lead cross-functional launch teams and guide US introduction of new products for assigned product lines.
• Implement company-wide go-to-market plans and coordinate launch execution, with consideration of patient kit configuration, operational and logistical readiness, packaging and product changes, pricing and warranty topics, internal and customer messaging and communication.
• Provide technical review and content support for marketing initiatives (website, digital, print) under guidance from senior Product Managers.
• Partner with the Marketing Coordinator to ensure appropriate inventory and timely fulfillment of demonstration kits and equipment.
• Maintain accurate representation of assigned product lines on the myMED-EL Web Shop, including pricing, descriptions, availability, and product organization.
• Serve as a Marketing/Product Management liaison between Operations, Sales, Compliance, Education & Training, Finance, Clinical Research, and other internal teams.
• Maintain ongoing communication with MED-EL HQ Product Management; track product topics, follow up on issues, and maintain appropriate documentation.
• Coordinate item management between MED-EL US and MED-EL HQ, ensuring accurate item data and classification.
• Collect, synthesize, and communicate market feedback related to products, accessories, instruments, labeling, and packaging to MED-EL HQ.
• Lead development and revision of product order forms, product catalog, warranty flyers, and related documentation for assigned products or projects.
• Attend and/or present at customer conferences, meetings, and field visits (e.g., AAB, SAB, patient events, clinical site visits) to represent MED-EL products and gather feedback.
• Partner with Education & Training team to ensure appropriate training on assigned products and launch activities for internal teams and external stakeholders.
• Deliver Product Management/Marketing training during new employee orientation and other internal training sessions.
• Represent MED-EL US at global Product Management meetings (teleconference or face-to-face) as assigned.
• Assist with regulatory, labeling, and product transport topics in collaboration with relevant internal departments.

• Bachelor’s degree in Audiology, Hearing Sciences, Biomedical Engineering, or a related field; equivalent combination of education and relevant work experience will also be considered.
• Hearing implant experience and/or surgical support experience preferred.
• 3+ years product management experience, preferably within the medical device industry
• Analyti…