Director of Quality

Position:
Director of Quality
Company:
Baker Power & Process LLC

Location:

Charlotte, NC, US 28273
Req
Travel:
Up to 15%
Number of Openings: 1

The Director of Quality oversees all quality and continuous improvement activities. Leads continuous improvement efforts related to safety, quality, and productivity through management of the Opportunities for Improvement Program (OFI). Acts as quality subject matter expert to leadership.

• Working with Regional Quality Managers, leads continuous improvement efforts related to safety, quality, and productivity through management of the Opportunities for Improvement (OFI) Program
• Leads the conversion of OFIs to written procedures and practice documents, leveraging lessons learned and improvement ideas initiated by Baker co‑workers
• Leads the development of the Baker Best Practices SharePoint site
• Generates Monthly OFI Reports that quantify cost and savings related to reported OFIs
• Publishes a monthly newsletter related to continuous improvement
• Supports leadership in the identification of quality metrics and provides quarterly reports on the identified metrics, such as quality program performance, opportunities for improvement summaries, defect cost, etc.
• Provides trending summaries to leadership, recommends improvement strategies and initiatives designed to mitigate losses and leverage savings
• Annually presents the Quality Business Plan to leadership and gains alignment with overall company strategy, goals, and objectives
• Provides guidance, training, coaching to Project Managers, Project Quality Managers, and Inspectors
• On non‑nuclear projects, maintains a matrix reporting relationship with quality‑oriented co‑workers; on nuclear projects, reporting relationship is direct
• Supports development and implementation of project‑specific quality plans, when required by clients or by Baker leadership
• Collaborates with HR to ensure compliance with employment laws, labor laws, and related company policies; may conduct training or coordinate workshops for compliance
• In regions with Regional Quality Managers, provides support and coaching for direct report Regional Quality Managers
• With Regional Quality Managers, collaboratively updates the Quality Business Plan annually, including improvement strategies, quality plans, budgets, and assessments of effectiveness
• With Regional Quality Managers, ensures company and regional quality goals and objectives are identified and met
• Leads development and approval of the nuclear NQA1 Program, Project QAPDs, QAPs, and Inspection and Test Plans
• Directs internal and supplier audits related to work quality
• Maintains the Nuclear Approved Suppliers List
• Manages formal Nuclear Qualification and Certification processes for inspectors, auditors, and those performing special processes
• Supports business development and generates quality‑related proposal content
• Reviews nuclear non‑conformances, audit results, and corrective actions; determines possible trends and performs annual Management Reviews of NQA1 program effectiveness
• Ensures required NQA1 central functions, provides end‑of‑project verification and validation of records, ensuring storage meets program requirements
• Supervises, trains, evaluates, and develops direct reports
• Provides guidance, direction, coaching, and support to direct reports to maximize individual and overall department performance

• Bachelor’s degree in an engineering, scientific, or construction‑related discipline and at least 15 years’ related experience and/or training; or equivalent combination of education and experience
• Knowledge of concrete construction practices (e.g., formwork, rebar, concrete placing) is preferred
• Quality‑related experience, preferably in the nuclear power industry (DOE/DOD facilities)
• Demonstrated skill and knowledge with applicable quality codes and standards and NRC regulations
• Knowledge and understanding of 10
  
  CFR
  50, App.
  
  B, ASME NQA‑1 and ASME Boiler and Pressure Vessel Code, ISO Programs, etc.
• Knowledge of the general structure of quality programs, improvement processes, and improvement project management
• Experience reading and understanding design drawings
• Ability to…