Supplier Service Technician

Role Purpose

This role will support the division quality auditing team to ensure quality system compliance with applicable ISO and regulatory requirements. It provides administrative support to quality auditing programs, acts as a support auditor in internal audits, and manages audit related documents and records.

• Responsible for reviewing quality management system records for completeness, compliance, and good documentation practices.
• Manages and organizes quality audit related records. Processes records through Docu Sign.
• Prepares documents and records for customer audits, ISO certification audits, and regulatory body inspections.
• Provides administrative support for all audit activities such as acting as audit scribe, establishing external SharePoint sites, and logging records.
• Participates as a supporting auditor for the internal audit program.
• Initiates Change Controls and Document Change Requests to update audit related procedures and processes.
• Assists to manage databases for tracking/trending audit related activities and metrics.
• Assists to manage Approved Supplier List (ASL). Tracks requests for supplier assessments and changes to the ASL.
• Assists to gather supplier performance data from all CLS sites.
• Works with vendors to complete supplier quality assessments and collect supplier information such as ISO certificates.
• Processes customer audit requests and assist customers to fulfil their supplier management requirements. Escalates customer issues immediately.
• Completes other administrative duties as assigned.

• Associate’s degree
• 5-7 years of experience working in an ISO certified environment such as ISO 9001 (experience in ISO 13485, GMP, or other regulated manufacturing environment is preferred).
• Proficient with Microsoft Office Applications
• Must be detail oriented and accurate
• Effectively, positively & professionally interact with internal and external customers
• Previous experience working in an electronic quality management system software preferred (such as ETQ or Trackwise).

This position does not support immigration sponsorship.

Salary Range: $69,880.00 - $96,085.00 (full time). Starting pay depends on experience, location, and other factors.

• Company-wide bonuses and long-term incentives aligned with key business results.
• 100% company-paid pension benefit with fixed contributions; combined with matching contributions to your 401(k) plan, total contributions can reach 7%–12% of your pay.
• Health and well‑being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company‑paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program.
• Recognition program to celebrate successes and reward exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other protected status. Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations via