Zone Specialist

107 Durham, NC – Store 107 Durham, NC, 3823 Guess Rd, Durham, NC 27705, USA

Join our team and live the Ollie‑tude! (Ollie’s Core Values)

• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – Treat others with courtesy, dignity, and respect.
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – Strive to improve every day.
• BE REAL – Be honest, transparent, genuine, trustworthy, and sincere.
• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401K with generous company match and immediate vesting.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

The Zone Specialist (ZS) assists customers and maintains the store appearance. The ZS is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on their assigned store zone.

• Merchandising responsibilities in assigned zone.
• Assist with training new Zone Specialists.
• Be knowledgeable of all promotions and advertisements to answer customer questions and support product sales; support Ollie’s Army and other donation programs throughout the year.
• Maintain assigned zone in a neat and organized fashion.
• Assist with pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the cleanliness of the overall store.
• Complete any additional responsibilities and/or duties as assigned.

• Minimum of six months’ retail experience in a mid‑size to large retail service‑oriented business preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Effective communication skills.
• Sound judgment and the ability to preserve confidentiality of information.
• Accuracy and attention to detail.
• Organize and prioritize a variety of tasks and activities; work within strict time frames and deadlines.
• Knowledge of industry terms and processes.
• Outstanding interpersonal and listening skills.
• Positive attitude and the ability to interact well with customers and Associates.

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods.
• Ability to bend and twist frequently.
• Ability to grip, reach, and pinch with arms and hands frequently.
• Ability to squat, kneel, balance, and climb ladders occasionally.
• Ability to work in a constant state of alertness and in a safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.