Retail Manager at Freeman’s Creative

This is a full-time hourly position, Tuesday through Saturday, 35+ hours per week. Pay starts at $20/hr along with a generous employee discount and PTO after 3 months.

The person in this position will be responsible for ensuring standards of customer support, executing merchandising and store display updates, maintaining inventory levels in collaboration with the operations team, as well as implementing, documenting, and communicating systems and processes to the team. The role will also occasionally involve assisting with hiring and training new staff members.

General staff responsibilities include assisting customers in selecting materials and patterns, cutting fabric and winding yarn, filling online orders via Shopify, answering questions via phone, and checking out customers. Employees also maintain cleanliness of the store, enter and label inventory, restock products, and other tasks as necessary. Employees do spend most shifts on their feet, and there is some lifting of boxes less than 50 pounds.

This position will also be responsible for opening and closing the store, including cash-handling responsibilities.

Ideal candidates have a working knowledge and interest in both sewing and either knitting or crochet. Employees need to answer questions about yarn weights, match suitable fabric to patterns, and help customers select colors and designs that meet their needs.

This position is ideal for someone who is detail-oriented, self-directed, and communicative, and who wants to help Freeman’s Creative be the best version of itself!