Merchandise Intern

About The Durham Bulls
The Durham Bulls are one of Minor League Baseball’s most iconic franchises, known for exceptional fan experiences and a vibrant ballpark atmosphere. The Merchandise trainee plays a key role in bringing that experience to life by helping fans take home a piece of the Bulls tradition.

About The Durham Bulls
The Durham Bulls are one of Minor League Baseball’s most iconic franchises, known for exceptional fan experiences and a vibrant ballpark atmosphere. The Merchandise trainee plays a key role in bringing that experience to life by helping fans take home a piece of the Bulls tradition.

Overview
The Merchandise Intern supports the retail operations of the Durham Bulls by assisting with inventory management, product merchandising, customer service, and game-day store operations. The intern will learn effective sales techniques that ensure fans receive high-quality shopping experience that reflect the team’s brand and values throughout the stadium and e-commerce platforms.

Retail Operations

Key Responsibilities and

Essential Functions:

• Assist with the daily operations, including merchandising, stocking, inventory and management of seasonal staff.
• Process sales transactions accurately using point-of-sale (POS) systems.
• Deliver excellent customer service by greeting guests, answering questions, and providing product recommendations.

Merchandising & Inventory

• Maintain organized and visually appealing product displays according to merchandising standards.
• Stock shelves, restock items as needed during events, and ensure all merchandise is properly tagged and priced.
• Participate in receiving shipments, counting inventory, and updating inventory records.

Game-Day Support

• Support retail needs during home games, special events, and promotional activities on both game and non-game days throughout the year.
• Assist with crowd flow, line management, and maintaining a clean and safe retail environment.

Brand Representation

• Uphold the Durham Bulls’ brand by maintaining a professional appearance and positive attitude.
• Communicate product and brand knowledge to enhance our fan experience.

Required Qualifications

• Strong communication and interpersonal skills .
• Positive attitude with the ability to work effectively in a collaborative team environment
• Strong customer-service mindset; organized, motivated, detail-oriented, and able to multitask
• Excellent verbal and written communication skills
• Ability to work a flexible schedule, including evenings, weekends, holidays, and all home events
• Comfortable working in a fast-paced environment; adaptable to feedback, changing priorities, and tight deadlines
• Previous retail or customer service experience preferred, especially in a fast-paced environment.

Physical Demands

• Capability Capacity to stand for extended periods of time.
• Able to occasionally lift up to 50 pounds boxes.
• Perform physical tasks such as bending, stooping, pushing, and pulling.
• Close vision and ability to differentiate colors.

Work Conditions:

• Ability to work flexible hours, including evenings, weekends, and holidays
• Ability to remain focused and productive in noisy, crowded environments with multiple distractions
• May require working outdoors in varying and unpredictable weather conditions, including heat, cold, rain, snow, and wind

Pre-Employment Information

• Pay Rate: $13/hour
• Anticipated Duration:
  This position is expected to continue through September 2027. Candidates who are available through May 2027 may also be considered
• A pre-employment drug screening is required.
• Capitol Broadcasting Company participates in E-Verify .

EEO Statement
Capitol Broadcasting Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will…