Sales Development Representative Durham, North Carolina Sales - Sales Development

What You'll Do

Avalara is hiring Sales Development Representatives (SDRs) to help improve growth by responding to inbound interest, building interest in our products, and creating new opportunities for our sales team.

This is more than an entry-level sales role. It is a starting point for individuals who want to build sales skills, perform in a high-expectation environment, and grow their careers over time.

At Avalara, we believe in promoting from within. Avalara designs the SDR role for individuals who want to learn the fundamentals, put in the work, respond to coaching, and earn greater opportunity as they grow.

As an SDR, you will fill the top of our sales funnel. You will help open doors, create momentum with prospects, and turn outreach into business opportunities.

• This is an onsite role based in Durham, North Carolina
• Five days per week in office
• You must live within 35 miles of the office at:
  • 512 S Mangum St, Durham, NC 27701
• You will report to a Sales Manager
• This role is not eligible for sponsorship

• Every day you will engage and qualify inbound opportunities through phone, email, and other channels
• You will respond to inbound prospective customers and build interest in Avalara solutions
• You will qualify opportunities and schedule meetings for the sales team
• You will build a understanding of Avalara's products, customers, and market
• Partner with Account Executives and sales leadership to convert activity into pipeline
• Support participation in webinars, events, and other demand generation projects when relevant
• Achieve monthly performance goals related to lead qualification, responsiveness, and meeting generation

Experience in prospecting, sales, recruiting, or other high-accountability environments is helpful.

• Target band: 0–2 years of total professional experience

We design this role for individuals who want to build strong fundamentals and earn greater responsibility over time.

It offers:

• A clear entry point into a sales career
• Hands‑on experience in inbound lead engagement and pipeline generation
• Ongoing coaching
• A structured environment with clear expectations
• The opportunity to grow into more advanced roles based on performance

You are someone who wants more than just a job — you want to build a career.

You will likely succeed in this role if you:

• Want to build a long‑term career in sales
• Excel in structured, high-performance environments
• Are willing to put in the effort and improve over time
• Energize yourselves through learning, growth, and opportunity

AI is embedded in our workflows, decision‑making, and products. Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI‑related technologies, ready to thrive here.
• You’ll apply AI every day to business challenges — improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards:
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness:
Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity:
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee‑run resource groups, each with senior leadership and executive sponsorship.

We’re defining the relationship between tax and tech. We’ve already built an industry‑leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real — we're a billion dollar business — and we’re not slowing down until we’ve achieved our mission — to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.