Technical Sales Representative

Krayden Inc. is a leading, technical distributor that partners with the industry’s premier suppliers to deliver engineered solutions, customized support, and best in class responsiveness to our customers.

• Products that perform: We supply specialty engineered solutions from premier suppliers, that enable our customers to push the envelope of innovation.
• Knowledge that serves: We provide technical knowledge & best-in class customized support to engineers & buyers of CM’s/OEM’s.
• Service that delivers: We have created a global distribution network to assist customers deliver on their desired outcomes.

We have an exciting opportunity for a Technical Sales Representative to support our North/South Carolina territory. TSRs are individuals dedicated to finding, developing, and growing both new and existing customers in their territory. This also includes inter-territory support, management and relationship building of all accounts with multi-territorial locations. TSRs are vital members of the dynamic Sales team here at Krayden Inc.,

whose foundation is anchored on teamwork, integrity, accountability, and a “can-do” attitude. This role requires exercising independent judgment to perform but not limited to the responsibilities summarized below.

* This position is local to the Greater Fayettville & Charleston area. Relocation assistance is not available at this time.

• Outbound communications to customers and prospects to identify needs and provide Kayden’s solutions. This will include interacting with both purchasing and engineering.
• Responsible for trouble shooting complex customer problems, inquiries / service requests.
• Respond to requests for proposals / quotes, regional referrals, blanket order requests, large order pricing / discounting etc.
• Utilize customer profile data (SIC Codes, NAIS Codes, history, geographic region etc.) to target accounts with the greatest potential and match business fit with Krayden.
• Probing of customer / prospect needs in order uncover sales opportunities.
• Responsible building Brand awareness and promoting Kayden’s products and services.
• Responsible for retaining sales in assigned accounts.
• Development and implementation of Account Plans /campaigns to identify additional business with past purchasers as well as new accounts to penetrate accounts and secure greater share of customers supply needs.
• Coordinate and execute special product offerings working in conjunction with the product managers to increase sales and vendor support.
• Partner with Marketing, Tech support and other departments as necessary to develop and implement strategic marketing campaigns within Territory.
• Routine sales travel to visit new and existing customers, attend and participate in relevant trade shows.
• Attend Krayden and supplier sponsored training.
• Identify and properly qualify new business opportunities using available resources.
• Execute timely preparation of all expense reports, budgets, and all other reports as requested by Krayden Managers, customers, and suppliers.
• Perform duties to AS/ISO and applicable Accounting procedures and regulations.

• 5+ years of industry experience;
  Chemical Manufacturing or Distribution preferred
• Industry experience or knowledge in Electronics, Aerospace, Transportation, Adhesives or Contract Manufacturing is highly desirable.
• Proven experience driving successful sales results (sales growth year over year, improved customer retention, quantifiable business results, etc.)
• Proven results (quantifiable, definitive plan, execution, and results) in providing value added service to customers.
• Strong PC and computer software experience Microsoft word, outlook, excel, PowerPoint and CRM Software
• Excellent communication skills (verbal and written)
• Strong analytical/discerning skills
• Exceptional listening and probing skills
• Ability to lead, motivate and direct the work of others.
• Ability to work effectively under pressure in a fast-paced environment.
• A background /knowledge of industrial distribution or chemical manufacturing is a plus*

Krayden offers a competitive employee-focused benefits package which includes Medical, Dental, Vision Care & Life insurance, Flexible Spending Accounts (FSA), Health Savings Account (HSA), 401(K) Retirement Plan, Aflac Insurances & much more.

Krayden Inc. is proud to be an Equal Opportunity Employer.