Customer Service Representative

Benefits

• Flexible schedule
• Paid time off
• Training & development
• Potential for work-from-home flexibility for high‑performing candidate meeting quotas
• Excellent career path, mostly recession‑proof industry
• Base pay plus commissions (based on minimum production requirement)
• Bonuses
• Professional development
• Job stability in a growing industry
• Reimbursement for Property and Casualty

The Person al Lines Producer at

D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.

• Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
• Foster and maintain excellent relationships with clients and prospects through regular follow‑up, accurate and timely quotations, and general account support.
• Anticipate, respond to, and follow up on all existing client needs.
• Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win‑backs.
• Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation.
• Present policies to insured and educate them on coverages and rates.
• Support and prepare clients for renewal and retention, and maintain strong client relationships.

• Possess a valid driver’s license and a source of reliable transportation.
• Willingness to obtain an Insurance license.