Senior Lending Advisor, Durham 9th Street Branch, Durham, NC

Job Responsibilities

• Coach and mentor the branch team by providing training on products and services.
• Work with bankers, meet with customers, and introduce new clients to bankers for additional products and services.
• Collaborate with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, , electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develop a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and function well within formal and dotted‑line reporting relationships.
• Build role as the internal and external mortgage expert and maintain good relationships with customers.
• Exhibit consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of the real estate market in the local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

• FHA/VA sales experience.
• Marketing, promoting, relationship building, and consulting skills.
• Intermediate PC skills in a Windows environment.

This position is subject to the Federal Deposit Insurance Act, the Dodd‑Frank/Truth in Lending Act, and requires registration with the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008.

JPMorgan Chase is an Equal Opportunity Employer and places a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute and provide reasonable accommodations for applicants and employees with disabilities. For more information about accommodations, visit our FAQs.