Service & Aftermarket Sales Manager – US​/Durham, NC – RTP

As our Service & Aftermarket Sales Manager
, you will be a key driver of Kempower’s growth engine across North America, taking direct ownership of our service revenue strategy. Working hand‑in‑hand with the Director of Service, you will act as both a closer and a strategist—directly owning a sales quota, engaging with high‑value customers, and building the scalable pricing models and sales tools that embed our service packages into initial equipment sales.

• Own the Number: Drive direct revenue growth across North America by owning a defined service sales quota, managing the pipeline, and closing service contracts, spare parts packages, and extended warranties.

• Bridge the Initial Sale: Partner closely with Kempower sales and service teams to embed value‑added service offerings right into the initial equipment purchase, ensuring seamless post‑sales support.

• Shape the Offerings: Assist the Director of Service by conducting market research and data analysis to design new service concepts, optimize attach/renewal rates, and build scalable pricing models.

• Enable the Field: Create high‑impact sales tools (presentations, case studies, FAQs) and lead training workshops to empower the broader sales team to position and sell Kempower service solutions effectively.

• Impact: Support North America revenue goals by driving Service & Aftermarket sales. Partner closely with Sales and Service teams to sell service, warranty, and aftermarket products to new and existing customers.

• Innovation & Collaboration First Culture: Work within a high‑energy, entrepreneurial environment that values open communication, creative problem‑solving, and cross‑border teamwork.

• Comprehensive Day‑1 Benefits: Enjoy full medical, dental, and vision coverage from your first day, including zero‑premium healthcare options, plus a competitive 401(k) match and annual bonuses.

• Sustainability Perks: Take advantage of free, onsite EV charging at our facilities, allowing you to plug in and power up while you work.

• Proven Sales & Quota Execution: 4+ years of experience in sales, account management, or service sales, with a track record of building pipelines, forecasting in CRM tools (like Salesforce), and closing recurring revenue models or value‑added service contracts.

• Analytical & Strategic Mindset: Strong ability to dive into market research, analyze data on customer trends/attach rates, and translate those insights into clear pricing recommendations and go‑to‑market strategies.

• Sales Enablement &
  
  Collaboration:
  
  A natural communicator who can create high‑impact sales collateral (presentations, one‑pagers) and cross‑functionally train the broader North American sales team to successfully position service solutions.

• Technical Foundation & Agility: A Bachelor’s degree in Electrical Engineering, Business Administration, Marketing, or a related field. You thrive in fast‑paced, changing environments and are willing to travel up to 50% within North America to engage directly with customers on‑site.

• Variable Compensation: Base + Commission

• Location: USA/ Durham, NC (RTP) - Hybrid

Kempower is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, or any other status protected by laws and regulations.

We do not tolerate discrimination or harassment based on any of these characteristics, and we encourage applicants of all ages.

If you are a qualified individual with a disability, and you need assistance to apply, please contact our Kempower HR team at  We provide reasonable accommodations to qualified individuals with a disability to enable them to effectively participate in the application process, as required by law.