ViiV Healthcare; GSK Director of ; IC & Engagement

ViiV is seeking an experienced Director of Performance and Engagement. This role is based in Durham, NC (RTP Area).

Performance and Engagement are deeply interlinked; we seek a candidate who can build trust within our salesforce while strategically transforming performance goals into credible engagement models.

• Own and lead the Incentive Compensation process with 2 direct reports and an external vendor.
• Monitor compliance and provide risk mitigation plans throughout the process.
• Lead IC governance to secure approval of IC goals and methodology.
• Partner with HR, Legal, Compliance, Corporate and other stakeholders across the organization.
• Design, build and maintain incentive programs for the sales force.
• Manage vendor relationships and define service level targets to monitor vendor performance.
• Communicate, educate and capture feedback from sales teams.
• Automate data and reporting across teams.
• Own communication with key stakeholders and propose solutions and alternatives to leadership.
• Identify and eliminate overlaps with the Training organization.
• Collaborate with Sales Leaders and Market Development Directors to advance projects that improve performance.
• Define special incentives to drive performance.

• Build relationships, trust and empathy with the sales force and maintain a presence in the field.
• Lead initiatives to embed the ViiV culture throughout the organization.
• Create a structured process to engage and communicate with the sales force.
• Ensure fairness and transparency in the IC process and decision-making.

• Bachelor’s degree.
• At least 2 years of pharmaceutical experience.
• Experience managing incentive compensation.
• Experience with sales data and sources in the US.
• Leadership experience in matrix organizations.
• Skill in communicating messages to diverse audiences.

• MBA or similar advanced degree.
• At least 2 years of pharmaceutical sales experience.
• Specific experience with injectables and/or HIV.
• First line sales leader experience or equivalent.
• Highly independent and proactive.
• Marketing experience.
• Experience managing teams and people.
• Background in consulting.
• Background in customer engagement, service, and training.
• Education in data science.

All ViiV employees receive the same benefits options and plans as GSK employees.

ViiV is an Equal Opportunity Employer. We provide equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any basis prohibited under federal, state or local law.