Stylist​/Sales Streets at Southpoint

Overview Of The Design Studio Specialist Role

You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.

• Utilize design expertise to assist clients in one on one consultations in the store and in‑home regarding the design of their living spaces to drive store sales
• Perform productive in‑home consultations including the ability to accurately measure and assess the client's living space
• Create and present design plans based on client's needs, style, preferences and living space
• Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals
• Assist customers with special services such as gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders while meeting exemplary World‑class service standards
• Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

• Strong communication, clienteling, and customer follow‑up skills
• Ability to complete and coordinate complex large orders within a variety of sales channels
• Experience in working with the elements of design (preferred)
• Proven ability to prioritize and handle multiple tasks simultaneously
• 1‑2 years of customer service and retail sales experience, specialty retail preferred but not required

• Must be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items up to 75 lbs. using appropriate equipment and safety techniques
• Full‑time associates are expected to have open availability to meet the needs of the business
• Part‑time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday‑Thursday). For associates scheduled 20 hours or more weekly, greater availability that meets business needs is required

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting physical, financial and emotional health
• Paid vacations and holidays (full‑time)
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)

• Individual development plans and career pathing conversations
• Annual performance appraisals
• Cross‑brand and cross‑functional career opportunities
• Online learning opportunities through brand specific resources and WSI University
• Leadership development opportunities

Williams‑Sonoma, Inc. is an Equal Opportunity Employer.