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Retail Sales Manager — Lead Team, Experience & KPIs
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-22
Listing for:
Michaels Stores
Full Time
position Listed on 2026-08-22
Job specializations:
-
Sales
Retail Sales
Job Description & How to Apply Below
Michaels Stores in Durham, NC seeks a Sales Manager to lead a high-performing sales culture and ensure exceptional customer experiences. You will oversee front-end operations, coach staff on selling behaviors, and manage day-to-day execution to hit sales and service KPIs. The role includes MOD coverage, POS mastery, and omni-channel service such as BOPIS and Same Day Delivery.
Join a team focused on protecting brand standards while driving customer satisfaction and store performance.
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