Account Executive - Collaboration; SMB

Meet the Team

Join Cisco's Collaboration Technology Group (CTG), an innovative team at the forefront of transforming workplace experiences.

Our mission is to empower organizations with intelligent, AI-powered collaboration solutions that enable seamless communication and drive productivity, no matter where teams work.

As part of this dynamic organization, you will collaborate with top-tier professionals, visionary leaders, and strategic channel partners to deliver impactful technology solutions that connect people and drive business success.

As an Inside Collaboration Account Executive, you will play an integral role in accelerating revenue growth across named accounts within the SMB segments. You will serve as a trusted advisor to customer executives and IT leaders, guiding them through their workplace transformation journeys leveraging Cisco's industry-leading Webex and Collaboration portfolio.

In this role, you will:

• Drive Territory Growth:
  Own and execute sales strategies across an assigned SMB accounts, driving adoption across Cisco's full suite of Collaboration solutions.
• Build Executive Relationships:
  Establish, develop, and maintain high-trust relationships with key decision-makers across IT, Line of Business (HR, Sales, Operations), and executive leadership (C-suite).
• Execute Full Sales Cycles:
  Identify, qualify, negotiate, and close opportunities to consistently achieve and exceed quarterly and annual revenue targets.
• Co-Sell with Partner Ecosystem:
  Collaborate closely with Cisco Certified Channel Partners, Distribution Partners, and internal Specialist teams to scale pipeline generation and accelerate deal velocity.
• Deliver Compelling Business Cases:
  Build and present ROI-driven business proposals, total cost of ownership (TCO) analyses, and strategic presentations that demonstrate the value of Cisco solutions.
• Cross-Functional Alignment:
  Partner with Solutions Engineers and Technical Architects to map technical architectures to customer business outcomes, ensuring long-term customer success and adoption.
• Territory & Pipeline Discipline:
  Maintain disciplined forecasting, account planning, and opportunity management, providing clear pipeline visibility to sales leadership.
• Voice of the Customer:
  Advocate for your customers by sharing market feedback and competitive insights with product management and marketing teams to continuously enhance Cisco's portfolio.

• 3+ years of quota-carrying B2B technology sales experience, priority will be given to those with a focus on Collaboration solutions, Unified Communications as a Service (UCaaS), Cloud, or SaaS platforms.
• Proven track record of consistently meeting or exceeding sales quotas in a fast-paced, competitive market.
• Demonstrated ability to navigate sales cycles from prospecting and qualification through negotiation and closing.
• Strong executive communication, presentation, and relationship-building skills with both technical and business stakeholders.

• Domain Expertise:
  Prior experience selling Cisco Collaboration, Webex Suite, Contact Center (CCaaS), or adjacent enterprise communication platforms.
• SaaS & Subscription Selling:
  Familiarity with "as-a-Service" (XaaS) subscription models, software buying programs, and recurring revenue motions.
• Partner-Led Co-Selling:
  Proven success co-selling with value-added resellers (VARs), system integrators, and channel partners.
• Consultative Value Selling:
  Experience utilizing structured sales methodologies (e.g., MEDDPICC, Challenger, Command of the Message) to position business value over feature/price discounting.
• Collaborative Drive: A proactive self-starter with strong organizational skills, high learning agility, and a commitment to customer advocacy and team success.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights…