Part Time-Security Guard

Job Details

Location:

Durham, NC 27703

Position Type:
Part Time

Salary Range: $19.00 - $19.00 per hour

Job Shift: Overnight. Monitor and patrol hotel property to ensure the safety of guests and employees, protect all hotel assets, and maintain a safe and secure environment by performing protective and enforcement functions in a courteous and restrained manner, coping with emergencies, undesired conduct, disturbances and threats to life and property.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Spend the majority of the shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
• Use verbal communication via pager and two‑way radio, bend, stoop and kneel as needed, perform CPR, and respond rapidly to emergencies.
• Maintain order in the hotel and assist with guest welfare, e.g., door lock problems, coordinate expedient response to emergencies such as fire or safety hazards and threats to life or property in a calm, rational, and persuasive manner.
• Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
• Grasp, lift, carry or otherwise move persons, packages, luggage, wheelchairs and safety equipment using manual dexterity.
• Answer security telephone and safety hotline calls, responding in a timely manner based on priority.
• Use a clear, concise English‑speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.
• Memorize and monitor the life‑safety system installed at the property, including the layout of the entire building, alarm pull stations, location of fire extinguishers and sprinklers.
• Receive, record and store lost and found items, and research and respond to inquiries from guests concerning the status of items.
• Escort guests and employees as required to parking lots, and provide the same for employees carrying house banks.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules.
• Know department fire prevention and emergency procedures.
• Utilize protective equipment.
• Report unsafe conditions, accidents, injuries, near‑misses, property damage or loss to management.
• Provide for a safe work environment by following all safety and security procedures and rules.
• Maintain a neat, clean, and well‑groomed appearance as outlined in the team member handbook.
• Assist other Front Desk Personnel when needed.
• Perform any related duties as requested by management.

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills, and abilities. High school diploma preferred.
• Prior law enforcement or other military experience preferred.
• Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
• Ability to effectively deal with internal and external customers, some requiring high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read, and write English clearly to ascertain and document important information.
• Ability to work in a fast‑paced environment, sometimes under pressure, while remaining flexible and efficient, and maintaining a pleasant, cheerful demeanor.
• Ability to follow written and/or verbal instructions.
• Ability to operate a computer, printer, copier, and telephone.

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

• Employee Assistance Program
• Health Insurance
• Life Insurance
• Paid Time Off
• Room Discounts
• Employee Food and Beverage Discounts