Loss Prevention Associate

Overview

The Loss Prevention Associate supports Duke Stores by protecting University assets through proactive CCTV surveillance, theft detection, and incident response. This position plays a key role in maintaining a safe and secure retail environment for students, staff, faculty, and visitors while ensuring compliance with University policies and applicable laws.

• Monitor and review CCTV systems across Duke Stores locations to identify suspicious activity, theft, and operational concerns.

• Conduct real‑time surveillance of sales floors and high‑risk areas to proactively detect and deter shoplifting and internal shrinkage.

• Respond to theft incidents by following established Duke Stores and University protocols, including the safe detention of subjects when appropriate.

• Partner with store management and staff to support theft prevention efforts and ensure awareness of loss prevention best practices.

• Document all theft, safety, and security‑related incidents in a timely manner using clear, accurate, and detailed written reports.

• Preserve and manage video evidence for internal review and, when necessary, coordination with Duke University Police Department.

• Assist in identifying trends, patterns, and vulnerabilities to support shrink reduction strategies.

• Maintain professionalism, discretion, and confidentiality when handling sensitive information.

• Perform other related duties incidental to the work described herein.

• High School diploma or equivalent.
• 1 year experience with CCTV and surveillance systems, along with basic computer proficiency.
• Experience in loss prevention, asset protection, security, or a related field preferred.
• Working knowledge of North Carolina laws related to detention and use of force preferred.
• Or an equivalent combination of relevant education and/or experience.

Annual base salary range: USD $0.00 to USD $0.00.

Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family‑friendly and cultural programs to eligible team members.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. All members of our community have a responsibility to uphold these values.

Certain positions at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodations can be requested with Duke Access and Accommodations Services (email: DAAS; phone: 919‑668‑1267).