Service Technician Durham, North Carolina

Job Summary

The Maintenance/Service Technician reports directly to the Service Manager and is responsible for performing make-ready repairs to all vacant units prior to move-in. HVAC certification preferred.

• Perform repairs to make-ready units in a timely manner.
• Responsible for 24‑hour on‑call as scheduled by the Service Manager and respond to on‑call paging.
• Assist the Service Manager or Housekeeper with their work if necessary.
• Assist the Grounds personnel with trashing out units if necessary.
• Assist the Service Manager with inventory control and utilization of maintenance materials and supplies.
• Inspect property for improvements and repairs and review with the Service Manager.
• Perform work order requests and assistance with maintenance requests.
• Ensure that the grounds are free of litter at all times.
• Operate and perform scheduled maintenance properly on all equipment.
• Know the location of gas and water meter emergency cutoffs, all apartment and fixture cutoffs, and sewer cleanouts.
• Paint interior and exterior when required.
• Assist the Property Manager or other staff members when requested.
• Perform work orders with "same day completion" in mind.
• Review work orders with Service Manager on a daily basis.
• Adhere to policies outlined in the Employee handbook.
• Maintain a professional appearance in uniform and display a good attitude at all times.
• Be immediately available in the event of snow.
• Follow the Maintenance General Operating Policies.
• Work well with other staff members and help at another site when needed; be flexible to transfer to another property if required.
• After‑hours on‑call required on a rotating basis.

Must have reliable transportation and be able to travel between sites.

• HVAC skills – CFC certification.
• CPO certification preferred.
• Plumbing, electrical, carpentry skills.
• Knowledge of SDS and OSHA.
• 608 Refrigerant Certification preferred; training will be provided if necessary.
• Knowledge of OSHA regulations, MSDS standards.

• Position may require night/weekend work.
• Required to be on call.
• Duties performed both inside and outside, even in extreme temperatures below 32°F and above 100°F.
• Weekend hours:
  On-call as needed.
• After‑hours on‑call required on a rotating basis.

High school diploma, GED, or equivalent with one to three months related experience and/or training.

Current driver’s license required; CFC Certificate where needed.

Pool certification if required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms and talk or hear.

The employee is frequently required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include peripheral vision and depth perception.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high, precarious places, fumes or airborne particles, extreme cold, extreme heat and vibration. The noise level in the work environment is usually moderate.

Competitive benefits to include Health, Dental, Life, 401(k), Employee Assistance Program, Long Term Disability, Vacation and Sick Leave.

EOE/ Drug Free Workplace.