Sales & Service Technician

Service Technician

Location:

Columbus, OH (Remote & Onsite, with reporting into and working remotely of Branch location). Servicing area within territory.

• Execute appointments scheduled with customers
• Travel to customers' homes based on assigned appointments
• Build long‑term relationships with customers and professionally represent the company
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
• Perform annual customer maintenance visits, examining work previously completed
• Perform reactive service appointments, diagnose and fix any issues
• Install additional products purchased by the customer as necessary
• Adhere to safety regulations and procedures when carrying out responsibilities
• Examine solutions installed by the company and determine potential warranty or non‑warranty work
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
• Other duties as assigned

• 1 or more years of proven sales experience preferred but not required
• Construction/Home Improvement experience preferred
• Proven customer relations experience preferred
• High school diploma or GED or equivalent experience
• A valid, non‑restrictive Driver's License is required

• Full‑time Remote & Onsite work
• Servicing area within territory

• Base pay + commission with no cap on earnings; average annual earnings $120,000
• Company vehicle and gas card provided
• Full‑time non‑seasonal work
• Pre‑qualified, high‑quality appointments; no cold‑calling required
• Advanced leadership training opportunities from promote‑from‑within culture
• Medical, dental, vision, long/short‑term disability, life insurance, 401(k) with company match, PTO after applicable waiting periods
• Equity in the company