Case Manager, Provisional

Overview

Join Durham County Government. Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more nc.gov.

Department: JUSTICE SERVICES

Date Posted: JANUARY 30, 2026

Closing Date: OPEN UNTIL FILLED

Hiring Range: $50,219.00 - $55,000.00

Position Number:

Job Type: FULL-TIME, PROVISIONAL

• Engage clients and establish trusting, collaborative relationships to develop plans directed toward their goal of attaining short-term or long-term housing;
• Assist clients with developing housing goals;
• Assist clients with assessing work history, strengths, employable skills, justice involvement, and other factors that relate to their current housing status and goals;
• Share housing leads;
• Cultivate relationships with local housing providers;
• Provide assistance with the housing search;
• Provide intensive case management to clients seeking or maintaining housing;
• Conduct periodic home visits to assess client needs and ability to maintain housing;
• Identify training opportunities for participants to gain skills and knowledge for employment;
• Participate in local meetings to promote expanded/better housing options for justice involved individuals;
• Participate in local reentry council meetings;
• Assist with the facilitation of housing subcommittee meetings;
• Assist with the preparation of reports for the Criminal Justice Advisory Committee and City of Durham related to housing support;
• Enter client information into required databases and spreadsheets to ensure accurate documentation of housing assistance;
• Participates in general and program staff meetings, and planning meetings; meets regularly with supervisor to discuss status, client and related issues and to identify action and next steps;
• Completes reports and records and other documentation as necessary and required;
• Acts as chaperone for urinalysis; provides front desk coverage as needed;
• Performs other related duties as assigned.

• Knowledge of Durham County and its housing providers, human services agencies, churches, schools, businesses and support organizations;
• Knowledge of the continuum of housing and local housing authority;
• Knowledge of case management principles and practices;
• Knowledge of the criminal justice system in Durham County and of applicable laws and regulations;
• Knowledge of local training and education providers;
• Skilled in establishing rapport with clients and applying case management techniques;
• Ability to interview clients and obtain factual information;
• Ability to establish and maintain effective relationships with clients;
• Ability to plan and coordinate work with a variety of individuals and service providers;
• Ability to operate computer equipment and generate reports and records; and
• Ability to express ideas clearly and concisely orally and in written documents.

Bachelor’s degree in a human service field and six months experience in social work and/or case management in a public agency or school which provides experience in the techniques of casework, group work or community organization or an equivalent combination of education and experience.

• A valid North Carolina driver’s license with an acceptable driving record.

• Direct services to justice involved individuals is preferred.

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.