Veteran Peer Mentor - Outreach Worker - Durham; Veterans

Position: Veteran Peer Mentor - Outreach Worker - Durham (Seeking Veterans)
SUMMARY:

The Peer Mentor provides direct outreach and pre-screening to potential individuals interested in enrolling in the Supportive Services for Veteran Families Program. Qualified candidate must possess a clear understanding of the service delivery system and the resources available for veterans and their families. Individual will provide peer support, mentoring, and coaching to SSVF program participants to help them access and navigate community and veteran resources.

This individual will also serve as a quality assurance representative to veteran households accessing SSVF funds and participate as a member of the strengths-based Case Management team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)
Outreach Identify locations frequented by potential veteran applicants (including veteran family members)
Provide direct outreach to veterans and their families in their naturally occurring environments (i.e. home visits and community visits)
Engage and build rapport with target population

Provide identification of and pre-screening for eligibility of potential applicants

Coordinate initial screening and assessment with Case Management team Participate in Stand Downs and other VA/community outreach activities

Provide client access to services and community resources as needed

Support

Provide peer support, mentoring, and coaching to SSVF participants through assistance in navigating and accessing veteran and mainstream resources

Accompany veterans to appointments, when appropriate

Provide peer support and mentoring in securing permanent housing

Facilitate discussion and training in peer groups, as determined by the Case Management team Monitor and document participation, progress, referrals, and services provided to participant

Assist Case Management team in preparing discharge plans and follow-up contact with SSVF program participants

Complete paperwork and data reports as requested by the Program Team including use of HMISNetworking

Attend agency, community, and supervisory meetings, as needed

Maintain working relationships with community agencies to provide comprehensive services to participants

Maintain working relationships with veteran serving organizations

Attend in-service trainings and outside conferences/workshops, as requested by the Program Manager

OTHER RESPONSIBILITIES:

Comply with all applicable training requirements

Comply with all company safety, personnel and operational policies and procedures

Comply with work schedule to ensure effective operations of Agency programs

Contributes positively as a member of a productive and cooperative team Performs other duties as necessary REQUIRED

KNOWLEDGE, SKILLS AND ABILITIES:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)Able to speak, write and understand English Possess basic computer skills

Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups

Flexible work schedule including evenings, nights, weekends and holidays

Ability to set appropriate limits, work under deadlines and multi-task Ability to organize, prioritize, self-motivate, and deliver results

Excellent communication and listening skills

Possess strong work ethics

Successfully pass Law Enforcement background screening

Valid North Carolina driver’s license if driving an agency vehicle or a personal vehicle for company business

Must have reliable transportation

Participate in Agency Performance Quality Improvement (PQI) program and Accreditation/ Reaccreditation process

Mission-driven attitude supplemented with integrity and passion

Adherence to…