Telecommunicator

Job Title:

Telecommunicator I & II (911 Communications)

Hours:

Full Time, 12‑Hour Rotating Schedule. Compensation:
Telecommunicator I: $38,724;
Telecommunicator II: $40,656.

Hiring for 2 positions.

Position will be required to receive, prioritize and dispatch emergency and non‑emergency calls to appropriate agencies and provide emergency dispatch care by telephone. Applicant must be able to obtain and disseminate accurate information in an efficient and professional manner to all agencies. Must provide assistance to the public by providing a variety of information and direction; perform a variety of dispatch support duties and endorse a team environment.

Applicant should be familiar with FCC rules and regulations, possess excellent geographic knowledge of McDowell County, have experience and professional use of telephone and computerized two‑way radio equipment, continuously analyze available information, monitor your channel, and assist all other communicators in the center.

• Familiarity with FCC rules and regulations
• Geographic knowledge of McDowell County
• Experience in professional telephone use and customer service
• Experience in computerized two‑way radio equipment
• Experience in a communication center
• Pre‑employment drug screening and background check required
• NC Driver’s License

• High School Diploma or GED
• NCOEMS EMD EFD/EPD NC Certification and/or National
• NC Division of Criminal Information Certification
• CPR Certification
• Law Enforcement / DCI Experience
• EMT‑Basic or Medical Responder
• Incident Command System

• Benefits after 30 days
• Medical, dental, and life insurance
• Sick, vacation, and holiday pay
• Membership in the Local Government Retirement System
• Supplemental retirement 401k/457

McDowell County is an equal opportunity employer. It is the policy of the County to recruit, hire, train and promote individuals without regard to age, sex, race, color, religion, political affiliation or national origin. The County will interactively work with disabled applicants and employees to identify reasonable accommodations that will allow the individual to perform essential job functions.

McDowell County participates in E‑Verify.