SOCIAL WORK Supervisor III 2nd SHIFT

Performs difficult level responsible supervisory work in the guidance, coordination, and delivery of social work programs and services of a child welfare or adult services unit within the Human Services Department. Work is circumscribed by federal, state, and county constraints, but within those constraints the employee exercises independent judgment and initiative. Work is performed under the regular supervision of a Social Work Program Administrator or Manager.

Supervision is exercised over professional and support staff, predominantly at the levels of Social Worker III and Social Worker‑Investigative/Assessment and Treatment (SW‑IAT).

• Planning, directing, supervising, and participating in the delivery of social work programs and services.
• Reviewing casework, holding conferences, and assisting social workers in resolving difficult case situations.
• Making case decisions and judgments that impact the life and safety of children, the elderly or disabled adults.
• Interpreting and providing guidance on regulations and procedures.
• Providing on‑the‑job training for staff and making arrangements for staff to receive formal training.
• Preparing, reviewing and maintaining detailed and complex records, files, reports, and confidentiality.

(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Responsible for supervising, training, and evaluating staff and has substantial influence in hiring and other employment decisions.
• Analyzes situations and determines appropriate courses of action immediately or in short time spans and often under very stressful conditions.
• Assigns cases to staff and maintains workload balance.
• Implements changes in work procedures to meet program demands and presents recommendations to management which impact programmatic goals, objectives, and policies.
• Provides input to management on administrative and budget issues.
• Ensures that policies and procedures are followed.
• Identifies and develops community resources for activities, education, training, and supportive service areas; explains program policy to community agency providers and maintains ongoing consultation with community resources.
• Develops public awareness, support, and endorsement for assigned programs through presentations to civic, public, and private organizations.
• May perform social worker III or SW‑IAT functions and may carry a small caseload.
• May travel to homes, schools, health facilities, and other service agencies. May transport clients.
• Performs related tasks as required to potentially include but not limited to emergency shelter operations.

Thorough knowledge of social work principles, techniques and practices and their applications to specific casework, group work, and community problems; of federal and state laws, policies and procedures, program rules and quality assurance standards; of behavioral and socioeconomic problems and their treatment; and of organizations and resources in the community. Knowledge of methods and principles of casework supervision and training. Knowledge of medical terminology and disease processes and/or mental retardation/development programs and behavior management techniques.

Working knowledge of office equipment and computers and applicable software applications. Ability to supervise, train, or orient lower-level social workers and other staff. Ability to express ideas clearly and concisely and to plan and execute work effectively; to testify as an expert witness; to employ advanced case management interview techniques to establish a supportive relationship and involve families in the initial assessment for the need of services;

to quickly assess the risks and safety of the client environment during daylight hours, after dark and in high crime areas; to analyze and assess safety issues in relation to risk factors; to analyze tense…