Coordinated Entry - Diversion Specialist Case Manager

Job Details:

Job Location:

NC Coordinated Entry and Diversion Program - Durham, NC, Position Type:
Part Time Not Eligible - 20-29 Modified , Education Level: Bachelor's Degree Obtained, Salary Range: $25000.00 - $25000.00

Salary, Travel Percentage:
None, Job Shift: Day, Job Category:
Behavioral and Mental Health Services, The Diversion Specialist Case Manager (DSCM) will work within the Centralized Intake process located in Durham, NC, with minimal supervision, to provide services on a variety of diverse cases. Case management services will be housing-focused providing comprehensive intake assessment to determine appropriate housing options, while diverting from shelter, promoting long term housing stabilization.

• Participate as a member of the Central Front Door CE unit, attending meetings and updating information according to the established process (within HMIS).
• Meet with the client as assigned or within 24 hours.
• Complete comprehensive intake assessment, to determine if client may be able to stay in current housing environment or has other housing options for the short term.
• Assess what resources may be needed to support any viable short-term housing options.
• If the client has no existing short-term housing options, gather other information to determine what other housing options might be available to avoid placing client in shelter.
• For programmatic options gather required documentation and refer client to appropriate case management services or housing location services, as needed.
• Submit requests for locating housing and for inspections, with case manager collaboration when possible.
• Work with the property manager or current landlord to resolve issues relating to conditions of tenancy
• Ensure that participants who appear eligible expeditiously complete the housing subsidy application process
• Authorize payments in accordance with the procedures established by the program office.
• Enter and maintain appropriate data in HMIS
• Work in cooperation with the project staff, DSS and other government and community agencies toward meeting program and client services plans goals and objectives.
• Provides linkage, follow up, facilitation and transportation to clients as needed in order to assist with obtaining housing.
• Prepares proposals, reports, and statistics for submission as needed or required.
• Performs other duties as assigned.

• Graduation from an accredited four‐year college or university with a Bachelor’s degree in a human services related field
• A Master’s degree in a related field is preferred
• At least two years of professional experience in mediation, conflict resolution, case management, assessment, counseling, and crisis intervention, and social work experience with the homeless and/or at‑risk populations
• Community organizing experience is a plus
• Ability to utilize a client-centered and/or motivational interviewing approach to working with clients

• Ability to work in a team environment and independently with minimal supervision
• Ability and desire to engage at risk or homeless clients and develop trusting relationships
• Knowledge of the principals and practices of case management
• Demonstrates knowledge of available community resources
• Knowledge of current homeless and housing issues and methods/approaches to address issues
• Ability to analyze case information and to reach sound decisions on the basis of such information
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to use HMIS, establish and maintain case records and to facilitate data collection
• Ability to maintain professional ethics and confidentiality of client information
  
  Ability to establish and maintain effective working relationships with diverse individuals
• Abilit…