Observability Platform Engineering Technical Lead

Observability Platform Engineering Technical Lead

Note:

Fidelity will not provide immigration sponsorship for this position.

• Merrimack, NH
• Durham, NC
• Smithfield, RI
• Westlake, TX

Director

We are seeking a highly experienced, hands‑on technical leader and platform builder
. You will report to the engineering lead and will be responsible for delivering core platform capabilities within Fidelity’s Enterprise Observability Platform. You’ll own system architecture, observability, security, and delivery while collaborating closely with product owners and engineering teams.

• Design and implement highly scalable, fault‑tolerant distributed systems and services that operate at large scale and low latency.
• Lead the architecture and build of high‑throughput data streaming pipelines (real‑time/event streaming), including ingestion, processing, and durable storage.
• Develop and own observability for systems: metrics, tracing, structured logging, dashboards, alerts and SLOs.
• Implement application instrumentation and collaborate with platform teams to standardize telemetry and monitoring practices.
• Use AWS native services (MSK, Lambda, ECS/EKS, EC2, S3, DynamoDB, RDS, IAM, Cloud Watch, etc.) to deliver robust solutions.
• Design and enforce secure networking and firewall architectures (VPCs, subnets, security groups, NACLs, load balancers, private endpoints).
• Write production‑quality code and tests in at least one major language (Python, Java, Go, or Node.js). Own CI/CD pipelines and release automation.
• Drive projects end‑to‑end: translate product requirements, create execution plans, identify risks, and coordinate across product, security, infra, and operations teams.
• Mentor engineers, run design reviews, and improve team practices around reliability, scalability, and operability.

• Strong understanding of distributed systems fundamentals: consensus, partitioning, replication, consistency models, leader election, back pressure, and fault tolerance.
• Demonstrated experience designing and operating highly available, highly scalable production systems.
• Deep knowledge of observability: metrics, tracing, logging formats specially Open Telemetry, alerting, and SLO/SLI design.
• Experience implementing application instrumentation libraries and sidecars; familiarity with sampling, tagging, and context propagation.
• Solid networking knowledge: TCP/IP, load balancing, NAT, DNS, VPC design, security groups, firewalls, and TLS.
• Proven experience building solutions using AWS native services (design patterns and tradeoffs).
• Experience designing and building real‑time/high‑speed streaming pipelines capable of processing large volumes of data; familiarity with Kafka, Kinesis, Flink, Spark Streaming, or similar.
• Hands‑on coding: able to implement, debug, and ship production code; strong test discipline and experience with CI/CD.
• Experience with building containerized applications using Docker and container orchestration (Kubernetes/EKS).
• Excellent written and verbal communication; able to drive projects with product managers and stakeholders.

• Experience with observability platforms like Grafana, Prometheus, Datadog, or Splunk.
• Background in performance tuning, JVM internals, or low‑latency systems.
• Experience with infrastructure‑as‑code (Terraform, Cloud Formation).
• Experience building multi‑region or global systems.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement‑related financial activities and the rules and regulations of numerous self‑regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

From our fully paid parent leave to our on‑site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to , or by calling 800‑835‑5099, prompt 2, option 3.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.