Logistics Coordinator

# Logistics Coordinator Insteel Industries, Inc Be an Early Applicant Full Timemid Oak Grove, North Carolina, USPosted Today##

Role Overview Insteel Industries, Inc is hiring a mid-level Logistics Coordinator. This is a full-time role in Oak Grove. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoring

Excel

OracleERPORSupply Chain Logistics Benefits Snapshot Sign  up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job description

Position Snapshot The Logistics Coordinator is responsible for coordinating domestic transportation activities to ensure safe, cost-effective, and on-time delivery of customer shipments while balancing plant capacity, carrier performance, customer requirements, and transportation costs. This position serves as the primary transportation contact for assigned manufacturing facilities and works closely with Sales, Manufacturing, Shipping, Customers, and Transportation Providers to proactively resolve issues, improve service, and support operational excellence.

Success in this role requires sound judgment, initiative, accountability, excellent communication skills, and a strong customer-service mindset.

Essential Duties And Responsibilities Transportation Planning
* Coordinate cost-effective transportation for outbound and inbound shipments while balancing service, freight cost, equipment availability, plant capacity, safety, and customer requirements.
* Evaluate transportation options and select carriers based on cost, service history, safety performance, transit requirements, equipment availability, and company policy.
* Schedule deliveries, pickups, multi-stop shipments, appointment times, and specialized loading or unloading equipment.
* Analyze customer delivery requirements and ensure all shipment specifications are communicated to carriers.

Shipment Coordination
* Build shipments and Bills of Lading using Oracle ERP and other transportation systems.
* Maintain accurate transportation documentation and shipment records.
* Coordinate dedicated fleet operations and determine the most economical use of dedicated assets versus common carriers.
* Monitor shipments from planning through final delivery to ensure customer commitments are met.

Customer Service & Communication
* Serve as the transportation liaison for assigned facilities while building strong relationships with Sales, Manufacturing, Shipping, Customers, and Transportation Providers.
* Communicate shipment delays, carrier issues, capacity constraints, and delivery exceptions proactively before they impact customers.
* Investigate and resolve service failures, missed appointments, damaged freight, misrouted shipments, and overdue deliveries.
* Maintain ownership of issues from identification through final resolution.

Decision Making & Problem Solving
* Evaluate competing priorities and make sound transportation decisions based on customer requirements and operational needs.
* Escalate capacity concerns and collaborate with Sales and Operations to prevent service disruptions.
* Exercise sound judgment while balancing customer expectations, transportation costs, and operational priorities.

Continuous Improvement
* Identify opportunities to improve transportation service levels, reduce freight costs, and eliminate recurring process issues.
* Participate in process improvement initiatives that increase efficiency and customer satisfaction.
* Support department goals and assist teammates during periods of high workload.

Financial & Administrative Responsibilities
* Calculate freight charges for quotations and invoicing.
* Investigate and resolve freight billing discrepancies.
* Maintain carrier information and transportation records.
* Participate in the department's after-hours support rotation as assigned.
* Perform other duties as assigned.

Supervisory Responsibilities None.

Professional Qualifications
* Excellent verbal and written communication skills.
* Strong…