Warehouse Coordinator

Role Description

The Warehouse Coordinator supports inventory and logistics operations within the GMS Durham Supply Chain. This role supports daily warehouse activities including order fulfillment, shipping/receiving, inventory control, and domestic/international logistics to ensure safe, compliant, and on‑time delivery. The coordinator partners with Supply Chain, Manufacturing, Quality, and Customer Operations to prioritize work, resolve issues, and maintain inventory accuracy. Success in this role requires strong attention to detail, a sense of urgency, and proactive problem solving in a fast‑paced environment.

• Triage and fulfill manufacturing floor requests with urgency to support production needs.
• Receive, inspect, and return unconsumed components; update system records and reconcile inventory.
• Perform the pre‑close review for each completed production order to confirm readiness for final technical closure (e.g., TECO).
• Support timely closure of all warehouse‑related orders/transactions.
• Generate backorder and order‑aging reporting; flag risks and provide insights to the supervisor for workload planning.
• Communicate backorder status and expected ship timing to Commercial Operations.
• Perform cycle counts and assist with investigations on inventory discrepancies, identifying root causes when issues arise.
• Review daily priorities; align staging and kitting according to the device schedule; coordinate urgent and emergency orders.
• Maintain off‑site storage: coordinate transport, inventory accuracy, space utilization, and security/compliance checks.
• Maintain accurate transactions and data integrity in SAP.
• Maintain 5S standards and support safety audits and reporting.
• Train new team members; provide input to SOPs/work instructions and audits.
• Coordinate inbound and outbound logistics, as needed.
• Provide hands‑on support as needed (picking, kitting, put‑away, shipping/receiving).
• Follow and maintain defined warehouse workflows and safety practices.

High school diploma and 5 years relevant Warehouse/Logistics operations experience OR

Associate degree in a related field with 2 years relevant Warehouse/Logistics operations experience.

• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Experience working with SAP, Fed Ex, AES, and Veeva Vault.
• Strong organizational, problem‑solving, and prioritization skills.
• Ability to work in a fast‑paced operational environment with a strong sense of urgency.
• Effective written and verbal communication with internal teams and external partners (Spanish is a plus).
• High attention to detail and accuracy; strong ownership of follow‑through.
• Dependable, organized, and able to work independently while supporting the team.

Work environment is primarily a shipping and receiving dock area, warehouse area and office cubicle. The position requires standing and lifting (up to 25 lbs) throughout the day.

Full time

Regular

Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability.

Please contact zoeti to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers.

Individuals requiring sponsorship must disclose this fact.