Administrative Assistant II - Water Department

JOB TITLE: Administrative Assistant II Water Department

DEPARTMENT
:
Public Works-Water

LOCATION: Duxbury

DPW Department

REPORTS TO: DPWDirector and Water & Sewer Superintendent

FLSA STATUS: Non-exempt, full-time, benefits eligible

POSITION GRADE: Personnel Policies, non-management,Grade3

PAY: Hiring range $25.48 -$28.18. Full FY27 range $25.48 - $34.39 effective 7/1/2026.

WORK SCHEDULE: Mon-Fri following Town Hall hours of operation, 37.5hours per week

POSITION AVAILABLE: Position available July 1, 2026

1. Nature of Work: The Administrative Assistant II provides administrative support to the DPW department by assuming primary responsibility for certain basic functions within the DPW office. The purpose of this position is to perform responsible and varied clerical, administrative, bookkeeping, and record keeping work of a difficult nature. Work involves typing letters, reports, and a variety of documents and forms, maintaining records systems, assisting the public, and carrying out various related information processes.

The Administrative Assistant is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control.

2. Supervision Received: Works under the general supervision of the DPW Director and Water & Sewer Superintendent.

3. Confidentiality: Employee has regular access to confidential information of the department. Confidentiality must be maintained with regard to this information in accordance with Departmental Policy and the Public Records Act.

4. Accountability
:
Duties include responsibility for technical processes, service delivery, and contribution to the municipal finances and recordkeeping for the Town. Consequences or errors, missed deadlines or poor judgment could severely jeopardize department operations or have extensive financial and legal repercussions, excessive costs, delay of service delivery and adverse public relations.

5. Judgment: Guidelines may be in the form of administrative or organizational policies, general principles, legislation, or directives that pertain to a specific department or functional area. Extensive judgment is required to develop new or adapt existing methods and approaches for accomplishing objectives, or to deal with new or unusual requirements within the limits of the guidelines or policies.

6. Complexity: The work consists of employing many different concepts, theories, principles, techniques, and practices relating to an administrative field. Assignments typically concern such matters as assessing services and recommending improvements.

7. Nature and Purpose of Public Contact: Employee interacts constantly with co-workers and the public. The employee deals with the public and other individuals regarding information pertaining to them in the Town's records. Excellent communication and customer service skills are required involving courtesy, tact, and diplomacy in resolving complaints or concerns of the public and in working with co-workers, State, and County agencies.

8.

Essential Functions:

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.

1. Manageswater meter reading program and produces final bills to collect revenue

2. Establishes new DPW accounts.

3. Has daily contact with general public.

4. Posts department expenditures and transactions.

5. Prepares statistical reports as assigned.

6. Receives checkpayments and transmits to tax collector.

7. Operates all office machines and computers.

8. Prepares accounts payable bills for submittal to accounting office.

9. Records all accounts payable transactions in appropriate ledgers for easy access by supervisors.

10. Verifies all accounts payable transactions.

11. Performsgeneral typing and clerical tasks.

12. Performs office work as required.

13. Uses considerable knowledge of the principles and practices of bookkeeping and computer applications.

14. Perform amultitude of various functions at one time.

15. Applies considerable knowledge of office practice and procedure and principles ofoffice management.

16. Keep complex records and prepares periodic reports from same.

17. Uses ability to maintain harmonious working relationships with other employees andthe general public.

18. Exercises independent judgment and makes required decisions.

19. Opens and processes mail; distributes reports, memos, and necessary information to appropriate persons.

20. Orders supplies and equipment for the department as needed.

21. Provides required regular attendance and punctuality at the workplace.

22. As required,attends special meetings and works on special projects; performs similar orrelated work as required or as situation dictates

23. Has daily contact with the general public, answers questions, and takes messages for allpublic works departments.

24. Files and retrieves folders.

25.…