Account Sales Representative - Boston

Island Creek Oysters (ICO) is a mission-driven company working to redefine the role of aquaculture in our global food system. We grow thriving coastal communities, and through innovation and education, we connect people to bold, boundary-pushing seafood. We live by our values, work hard, and have fun doing it. We believe in what we do—and we say thank you.

We're looking for a dynamic, driven, product-obsessed, restaurant-savvy sales leader to join our team as Boston Account Sales Executive. This person will spearhead sales growth across our Chef Direct program, managing relationships with restaurants, retail outlets, and hospitality professionals in Boston while contributing to new product adoption, sales strategy, and brand expansion.

This person will report directly to the Sales Manager. This is a salaried position with commission and a full benefits package.

• Lead sales and account management within ICO’s Chef Direct program by prospecting and onboarding new accounts, strengthening existing relationships, and serving as a trusted advisor to chefs, GMs, cooks, and distribution partners. Convert leads into long-term partnerships through consultative sales, education, and tailored onboarding.
• Manage the full sales cycle and support operations by entering daily orders, coordinating with ops/logistics/procurement for accurate fulfillment, monitoring sell-through rates, driving upsells and activations, resolving delivery issues, and maintaining cooler inventory.
• Travel regularly to meet clients, support key markets, and represent ICO at events (+2 days per week expected at Duxbury farm).
• Collaborate on customer-facing materials and campaigns (one-pagers, emails, sales collateral) using Canva and Klaviyo, while building consistent, thoughtful communication across accounts to manage expectations, resolve issues, and strengthen loyalty.
• Represent ICO at activations and promotional events with professionalism and energy, managing budgets and driving engagement to deepen brand presence and customer relationships.
• Provide real-time market intelligence by tracking trends, pricing, competitive offerings, and customer sentiment, contributing insights to strategic planning and forecasting.
• Develop deep product expertise across all ICO SKUs and comparable market options, working cross-functionally with operations and procurement to align client needs with available inventory.
• Drive growth and alignment across restaurants and distributors by introducing value-added partnerships, leading tastings, trainings, and sampling initiatives, and acting as the connective hub that shares feedback, ensures seamless handoffs to new distributor methods, educates reps, and influences stocking decisions through data and joint goal setting while representing the ICO experience consistently across all accounts.
• Serve as a visible sales team leader by fostering collaboration, supporting peers, and driving new product launches through go-to-market planning, field testing, and feedback, while contributing ideas and accountability to ongoing projects.

• 1–3 years of experience in food sales, preferably in perishables, CPG, or hospitality distribution.
• Entrepreneurial spirit with a strong hunter mentality and proven sales track record.
• Highly organized self-starter who thrives in a fast-paced, field-based role.
• Strong communicator with excellent interpersonal and writing skills.
• Collaborative team player who brings energy, ideas, and integrity.
• Able to manage a flexible schedule, early mornings, and regular travel.
• Resides within commuting distance of Duxbury, MA (on-site presence required 2 days/week).
• Tech-proficient with tools like Slack, Klaviyo, Google Sheets/Excel, Canva, ERP/CRM platforms.
• Bonus points for Spanish fluency or conversational ability.