Transportation Coordinator

Responsibilities

• Supervise and advise 30‑60 drivers and monitors.
• Develop and implement efficient routes across several regions, considering individual client needs, and assign driver assignments based on employee skills and performance.
• Receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems while maintaining professional relations with guardians, clients, program staff, customer staff and all company employees.
• Maintain and reinforce compliance with company policies through dispatch and direct observation; develop driver skills through discussion and example.
• Promote good performance through positive support and recommend reassignment or appropriate discipline for non‑compliance with company rules or standards.
• Spend sufficient time behind the wheel to know the routes, clients, drivers and programs; observe and supervise drivers in action and provide emergency back‑up for absent drivers.
• Build and maintain a positive relationship with those supervised, understanding and addressing the challenges they face.
• Develop and maintain a professional rapport with all customers, including programs, guardians, special‑needs clients of all ages and contact persons from contracted organizations.
• Maintain detailed and organized records to perform accurate monthly billing counts.

• Prior supervising experience.
• Self‑motivated, initiative‑driven and with a strong work ethic.
• Excellent customer service skills, detail‑oriented and enjoys solving problems.
• Knowledge of programs, clients and employees to determine appropriate assignments.
• Enjoy working with children.
• Good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Maintains a safe driving record and driver’s license, and responds to coverage needs as required.
• Comfortable working in a small, busy office environment.
• Able to sit, stand, stretch, reach, lift and walk during an 8‑hour shift.
• Flexible and adaptable with ever‑changing assignments.
• Flexible schedule including early morning shifts.

Pay rate: $25/hour

Beacon Mobility is an equal‑opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training and apprenticeship.

Beacon Mobility makes hiring decisions based solely on qualifications, merit and business needs at the time.