Call Center Outbound Business Account Representative

Why consider this job opportunity

• Medical, dental, and vision plans – start when you start!
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement (up to $5,250 in the 1st year)
• Collaborative work environment with opportunities for advancement
• Paid time off including vacation, holiday, and personal/sick days
• Associate recognition and awards programs

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize knowledge of products to assist customers with inquiries and demonstrate the benefits of switching services

• Three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Proactive problem‑solving skills to encourage customer commitment
• Outgoing personality with the ability to direct conversations and close sales
• Preferred educational background:
  Associate's degree or higher

• Experience in a sales or customer service role in a telecommunications setting
• Strong familiarity with Sales Force or similar CRM systems
• Excellent communication and interpersonal skills
• Ability to work effectively in a team‑oriented environment

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.