Senior Manager, Payroll

• Provide strategic oversight, governance, and operational excellence for payroll processes supporting employees across six countries and additional EOR-managed locations
• Lead, coach, and develop a team of payroll professionals
• Develop and execute payroll strategy aligned with organizational objectives
• Establish payroll governance standards, operating procedures, and performance reporting frameworks
• Lead payroll auditing, validation, approval, delivery, vendor governance, and end-to-end payroll controls
• Serve as primary contact for payroll tax issues and resolve complex matters with internal and external stakeholders
• Manage employment tax and internal/external audits
• Administer employment tax authorization registrations or closures, remittances, and reporting
• Analyze payroll metrics and trends to identify risks and support strategic decisions
• Govern outsourced payroll providers and manage vendor relationships and service levels
• Design and enforce controls against duplicate payments, fraud, and errors
• Monitor regulatory developments and ensure accurate filings, remittances, reconciliations, and year-end reporting
• Assess and remediate payroll process risks
• Manage payroll software and ERP systems such as ADP and SAP
• Lead automation, efficiency, system upgrade, and integration initiatives
• Maintain process documentation and standard operating procedures
• Partner with Finance, HR, Tax, IT, and external advisors on payroll policies, accounting, reporting, accruals, reconciliations, journal entries, and tax matters
• Serve as escalation point for vendor and stakeholder issues

• Bachelor's degree in Accounting, Finance, or related field
• 10+ years of progressive payroll experience, including global payroll operations in a complex, multi-jurisdictional environment
• Minimum 2+ years in a supervisory/management role
• Demonstrated experience and knowledge of payroll tax and employment regulations
• Knowledge of accounting, with a focus on payroll accounting
• Experience with internal controls aimed at reducing operational risk
• Experience mentoring and coaching a team
• Ability to research, identify, and resolve complex payroll issues
• Experience with ADP HR/Payroll/Time Reporting is a plus
• Certified Payroll Professional (CPP) designation strongly preferred
• Advanced knowledge of MS productivity tools, including Word, PowerPoint, and Excel
• Project Management mindset and experience

Demonstrates extensive expertise in global payroll operations, including payroll strategy development, compliance with payroll tax regulations, and management of payroll software and ERP systems. Proven ability to lead and mentor teams while ensuring operational excellence and risk management in payroll processes.

• Global Payroll Operations
• Payroll Tax Compliance
• Team Leadership and Development
• ADP HR/Payroll Experience
• Certified Payroll Professional (CPP)

• Payroll Strategy Development
• Payroll Auditing
• Internal Controls
• Payroll Metrics Analysis
• Employment Tax Management
• Process Documentation
• Risk Assessment
• Vendor Governance
• Accounting Knowledge
• Project Management

• Coaching
• Problem Solving
• Stakeholder Management
• Communication

• Certified Payroll Professional (CPP)

• Payroll Governance
• Multi-Jurisdictional Payroll
• Operational Excellence
• Regulatory Compliance
• Payroll Process Risks

• ADP
• SAP
• MS Word
• MS Power Point
• MS Excel