Operations Document Processor​/Scanner Operator - Evening Shift

Operations Document Processor / Scanner

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for Mailroom Document Processors / Scanners to join our team!

Document Processing

• Opening, sorting, batching and quality control of documents in a timely manner.
• Preparing, verifying, and counting documents for scanning in a timely manner.
• Preparing documents for scanning by unfolding/uncreasing, taping, removing rubber bands, or unstapling documents in a timely manner.
• Fixing tears and making copies of documents, if needed.
• Following proper sorting method with appropriate cover sheets as trained.
• Ensuring Hi-Trust certification requirements are met, including but not limited to working on one client at a time, ensuring unprocessed mail is put back on P.O. Box shelf, ensuring processed mail is distributed to the scanning stations, and adhering to Smart Data Solutions Acceptable Use Policy.
• Properly identifying P.O. Box, client name, and patient name on documents and ensuring mail is processed correctly according to client criteria.
• Processing incoming mail based on customer required instructions.
• Ensuring assigned work is completed to align with customer service level agreements.
• Ensuring that all PHI is kept confidential and complying with all company policies and procedures.
• Complying with the Acceptable Use Policy which includes but is not limited to always displaying your SDS-issued photo  in the building.
• Scanning when business need arises.
• Performing Scanner Operating duties and responsibilities as articulated below when business needs arise.
• Maintaining acceptable levels of productivity to align with performance standards.
• Performing all tasks assigned with great attention to detail and in a timely manner.
• Must have ability to lift 45 pounds.
• Must be able to remain in a stationary position for 50% of the time.

The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Scanning, archiving, and quality control of documents, including paper and film.
• Inputting appropriate data onto scanner computer screen, such as batch cover sheet information, by manipulating a mouse and typing on a keyboard.
• Feeding documents through a scanner in a timely manner.
• Keeping provided scanner logs up to date (i.e. storage box logs and company checklist log).
• Troubleshooting and correcting basic technical errors of the scanning machine(s) as they occur.
• Operating and cleaning the scanner machines, including any new scanner machines introduced, pursuant to training provided.
• Ensuring batches are scanned and placed into appropriate storage box.
• Document processing (as described above) when business need arises.
• Prioritizing rescan batches when they arrive.
• Verifying batches are accurate before committing such batches.
• Performing other basic office duties as assigned.
• Performing all tasks assigned with great attention to detail and in a timely manner.
• Ensuring that all PHI is kept confidential and complying with all company policies and procedures.
• Ensuring daily assigned work is completed to align with customer service level agreements.
• Complying with the Acceptable Use Policy which includes but is not limited to always displaying your SDS-issued photo  in the building.
• Maintaining acceptable levels of productivity to align with performance standards.
• Must have ability to lift 45 pounds.
• Must be able to remain in a stationary position for 50% of the time.

The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Strong organizational skills and attention to detail.
• Manages time effectively and is dependable.
• Communicates effectively.
• Computer literacy.

Ability to perform other basic office duties as assigned.

Schedule: M-F 2pm - 10pm

• A company culture that is authentic and values forward thinking,…