Bilingual Warehouse Dock Operations & Billing Specialist

Join our warehouse team

Help us deliver smooth, on-time operations while ensuring every invoice is correct. You’ll be the bridge between our warehouse clerical staff, corporate colleagues, drivers, customers, and suppliers.

What you will do Invoice Accuracy & AR:
Review each client invoice, maintain active files for open balances, and produce aging receivables reports.

Driver & Dock Coordination:
Check drivers in/out throughout the day, assign doors, and print BOLs and outbound paperwork.

Shipment Verification:
Obtain and verify shipper release numbers, destinations, and trailer identifiers.

Scheduling & Inventory:
Monitor product inventories, track load progress, and assess schedule impacts.

Data & Reporting:
Enter data daily with speed and accuracy; compile and complete time-sensitive operational and customer delivery reports.

Customer Support:
Manage calls and correspondence (email, letters, packages), assist with inquiries, and resolve problems.

Proactive Communication:
Analyze trends in delivery performance and share updates with customers ahead of issues.

Supplier Relations:
Build effective relationships with suppliers to hit cost, quality, and delivery targets.

What sets you up for success

High school diploma or GEDAt least 2 years in customer service

Proficiency with Microsoft Office;
Office 365 familiarity preferred

Strong computer aptitude and rapid, precise data entryAS
400 knowledge is a plus Reliable, energetic, organized, and comfortable in a fast-paced warehouse setting

Why this role matters

From accurate billing to well-orchestrated dock activity, you’ll keep information moving and stakeholders aligned—so orders leave on schedule and customers stay informed. Bilingual communication helps you support a diverse set of drivers and clients.
#J-18808-Ljbffr