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Global Director, AI-Driven GTM & Automation
Job in
Eagan, Dakota County, Minnesota, USA
Listed on 2026-08-12
Listing for:
Zendesk
Full Time
position Listed on 2026-08-12
Job specializations:
-
Business
Change Management, AI Business & Operations
Job Description & How to Apply Below
Zendesk is seeking a Global Director of Sales Operations to drive the transformation of the GTM operating model by redesigning workflows and embedding AI and automation into core processes. You will lead a team, govern GTM systems, and deliver measurable improvements in execution and productivity across the customer lifecycle.
The role emphasizes AI-enabled workflows, governance, and cross-functional collaboration with Sales, Marketing, Customer Success, Data, and IT to achieve scalable
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