Manager, Business Operations

• Lead daily operations for the Bedrock LCR portfolio to support business objectives, achieve milestones, and contribute to overall financial goals
• Identify, develop, and implement continuous improvement and change management initiatives to optimize resources, products, and services
• Develop metrics for capturing, analyzing, and reporting operating effectiveness
• Deliver recurring and ad-hoc business intelligence reports to senior management
• Contribute to pillar-level strategic planning, resource forecasting, budget management, and workforce data initiatives
• Direct and review the work of enabling functions and administrative operational partners, driving performance and accountability
• Identify and resolve moderately complex technical, operational, and organizational challenges
• Establish, maintain, and negotiate day-to-day relationships with key external vendors
• Communicate complex concepts clearly and persuasively

• 6+ years of experience in strategy, operations, consulting, technology, finance, or a related field
• Proven track record of implementing and managing operational cadences at scale
• Strong experience working with large, complex data sets to create insightful, strategic views and dashboards
• Strong financial acumen with demonstrated experience partnering closely with Finance teams for budgeting and forecasting
• Proven ability to influence cross-functional teams and external partners within a highly matrixed environment
• Hands-on approach with strong verbal and written communication skills, capable of presenting clearly and confidently to senior leadership
• Solid understanding of business operations, cross-departmental relationships, and relevant industry trends
• Experience supporting a Technology, Engineering, or Product-led organization (preferred)
• Experience operating effectively in a fast-paced, ambiguous environment with multiple competing priorities (preferred)
• Demonstrated track record of having a strong bias for action (preferred)
• Proficiency or hands-on exposure to the Microsoft 365 Suite (preferred)

Demonstrates strong financial acumen and operational expertise, with a proven ability to lead strategic planning, resource forecasting, and budget management. Capable of analyzing complex data sets to drive performance and influence cross-functional teams in a fast-paced environment.

• Operational Cadence Management
• Financial Acumen
• Data Analysis and Reporting
• Cross-Functional Team Influence
• Microsoft 365 Suite Proficiency

• Strategy Development
• Change Management
• Continuous Improvement
• Budget Management
• Data Analysis
• Performance Metrics Development
• Business Intelligence Reporting
• Resource Forecasting
• Operational Effectiveness
• Technical Problem Solving

• Verbal Communication
• Written Communication
• Persuasive Communication
• Relationship Management
• Bias for Action

• Business Operations
• Consulting
• Technology
• Finance
• Product-Led Organization